AIFF audio file to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
One AIFF audio file is enough for the support ticket. The engine reads it in Russian and writes the sections Ticket summary, Problem, Impact and urgency, and every line of the answer comes from the recording. The free plan gives 3 files a day.
The AIFF files are imported into Audacity with the standard uncompressed files importer
The widget takes the file of the AIFF audio file as it is and marks the speech as Russian, so the engine does not have to guess what it is about.
The text of the AIFF audio file is given to the instruction of the support ticket, and the answer is written in the sections Ticket summary, Problem, Impact and urgency, one after another.
The recording of the AIFF audio file is in Russian, and that is one of the 99+ languages the engine reads; the setting of the widget says Russian and the support ticket follows.
The AIFF files are imported into Audacity together with the WAV files and all the PCM variants
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
The start and the end time of every segment, and the speakers named separately when you ask for it.
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
| What | What the platform says |
|---|---|
| Where the file is | Audacity imports the AIFF files, including all PCM variants, with the standard uncompressed files importer. |
| What the file is | After a recording in Audacity the recording is exported at once to WAV or AIFF, ideally to an external drive, as a safety copy. |
| What can go wrong | The WAV and AIFF files are imported with the standard uncompressed files importer of Audacity. |
| What the platform says | The AIFF files are imported into Audacity together with the WAV files and all the PCM variants. |
| What the platform says | The safety copy of a recording in Audacity is written as a WAV or an AIFF file. |
| Length of one file | up to 30 minutes on the free plan, no minute limit on Pro |
| Free plan | $0: 3 files a day, up to 30 minutes per file, no card |
| Pro plan | $10 a month when you pay yearly ($120 a year), or $20 a month |
After a recording in Audacity the recording is exported at once to WAV or AIFF, ideally to an external drive, as a safety copy. The Russian speech of the AIFF audio file is read first, and the support ticket is what the support team gets out of the transcript.
Read the sections of the support ticket before you send it on.
A recording of the AIFF audio file in Russian is read as Russian.
Check who may download the file of the AIFF audio file.
Audacity imports the AIFF files, including all PCM variants, with the standard uncompressed files importer. The engine does not change the file of the AIFF audio file; it reads it as it is and writes the support ticket.
A file that is not a standard uncompressed WAV or AIFF, for example a raw PCM file, is normally imported with File > Import > Raw Data. The engine reads the Russian speech of the AIFF audio file and writes the support ticket from that text.
the support team. The transcript of the AIFF audio file is read first, and the support ticket comes out of it in the sections Ticket summary, Problem, Impact and urgency.
One file of the AIFF audio file may be up to 30 minutes on the free plan; the free plan gives 3 files a day.
Bring the file of the AIFF audio file to your own disk and upload it here; the engine returns the support ticket with the time of every line.
The same task on another recording, with the same steps and the same sections.
Customer call to a support ticketThe page of the task: the instruction that is written for it and an example of the answer.
Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Reading: 4 minutesUpdated 
Transcribsi editorial team
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.