Which problems can come with the AVI video file?
Google Drive keeps an .AVI among the video files it stores, next to .MOV and .MPEGPS. The engine does not change the file of the AVI video file; it reads it as it is and writes the support ticket.
AVI file
AVI video file to a support ticket in Russian
AVI video file to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short
Transcribsi reads the AVI video file in Russian and writes the support ticket. The file comes off the platform as it is, one file may be up to 30 minutes, and the free plan gives 3 files a day.
How to get the file and turn it into a support ticket
- 1
Take the audio out
The FFmpeg library of Audacity imports the audio of most video files
- 2
Send the recording to the bot
The engine takes the AVI video file from the widget of the page; the speech is in Russian, and the support ticket comes back with the timecodes.
- 3
Turn the text into the support ticket
The instruction of the support ticket is written for this task already: it reads the text of the AVI video file and asks for Ticket summary, Problem, Impact and urgency, and it keeps every claim to the transcript.
- 4
Tell the engine what it hears
The speech of the AVI video file is Russian, one of the 99+ languages the engine reads, and the widget is left on Russian while the support ticket is written.
- 5
Check the file before the upload
The list of the video files of Google Drive names .AVI next to .MOV, .MPEGPS and .WMV
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
What AVI keeps, and what it says about it
| What | What the platform says |
|---|---|
| Where the file is | Google Drive keeps an .AVI among the video files it stores, next to .MOV and .MPEGPS. |
| What the file is | The VLC player opens AVI among the input formats it reads, in the same line with MPEG and ASF. |
| What can go wrong | The FFmpeg library of Audacity imports the audio of most video files, so the sound of an AVI file is taken out without a converter. |
| What the platform says | AVI stands in the list of the input formats of the VLC player, next to MPEG (ES,PS,TS,PVA,MP3) and ASF / WMV / WMA. |
| What the platform says | The list of the video files of Google Drive names .AVI next to .MOV, .MPEGPS and .WMV. |
| Length of one file | up to 30 minutes on the free plan, no minute limit on Pro |
| Free plan | $0: 3 files a day, up to 30 minutes per file, no card |
| Pro plan | $10 a month when you pay yearly ($120 a year), or $20 a month |
The case
What the recording does not give you
The AVI video file holds the voices and the order of the words. The VLC player opens AVI among the input formats it reads, in the same line with MPEG and ASF. From that text comes the support ticket, in the sections Ticket summary, Problem, Impact and urgency.
Tips
A name that was never said in the AVI video file stays out of the support ticket.
The language of the widget is the language of the AVI video file.
A file over 30 minutes has to be cut into parts; the Pro plan takes a recording of any length.
The preview of Google Drive is a scaled-down version of the complete file.
The FFmpeg library of Audacity cannot open a file that is DRM-protected to work only in a particular software.
Questions about AVI video file and a support ticket
What does the AVI say about the AVI video file?
The preview of Google Drive is a scaled-down version of the complete file. The engine reads the Russian speech of the AVI video file and writes the support ticket from that text.
Who reads the support ticket after the AVI video file is sent?
the support team. The transcript of the AVI video file is read first, and the support ticket comes out of it in the sections Ticket summary, Problem, Impact and urgency.
Is there a limit to the length of the AVI video file?
One file of the AVI video file may be up to 30 minutes on the free plan; the free plan gives 3 files a day.
Is a link enough for the AVI video file?
Bring the file of the AVI video file to your own disk and upload it here; the engine returns the support ticket with the time of every line.
Related pages
The same task on avi video file to text meeting action items en
The same task on another recording, with the same steps and the same sections.
Customer call to a support ticketThe page of the task: the instruction that is written for it and an example of the answer.
Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Sources
- SGoogle Drive Help: Files you can store in Google Drive (read 2026-10-25)support.google.com · checked
- WVLC features: the formats it plays (read 2026-10-25)www.videolan.org · checked
- MAudacity manual: FFmpeg Import/Export Library (read 2026-10-25)manual.audacityteam.org · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Reading: 4 minutesUpdated 
Transcribsi editorial team
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.
3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps