dictation

Dictation into a recorder to a support ticket in Russian

Dictation into a recorder to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short

The Dictation into a recorder becomes the support ticket: the engine reads the Russian speech and the sections Ticket summary, Problem, Impact and urgency are written from the transcript. The free plan gives 3 files a day of up to 30 minutes.

How it works

How to get the file and turn it into a support ticket

  1. 1

    Record the dictation

    The source of the recording is chosen in the Audio Setup Toolbar, the level is set with the input slider of the Recording Meter, and the recording starts in a new track

  2. 2

    Send the file to the engine

    The widget takes the file of the Dictation into a recorder as it is and marks the speech as Russian, so the engine does not have to guess what it is about.

  3. 3

    Apply the instruction of the task

    The instruction that is set for this task goes through the transcript of the Dictation into a recorder and writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; nothing is added that was not said.

  4. 4

    Mark the language of the speech

    The engine reads 99+ languages; this Dictation into a recorder is in Russian, so the language of the widget is set to Russian for the support ticket.

  5. 5

    Check the file before the upload

    The dictation of the VoiceTracer is written in the MP3 format, and the memory of the recorder holds 2147 h of MP3 at 8 kbps

The result

What comes back from the engine

  • TXT

    One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.

  • TXT, CSV

    The start and the end time of every segment, and the speakers named separately when you ask for it.

  • SRT, VTT

    SRT and VTT with the time of every line, so the recording can carry its own subtitles.

  • Markdown, DOCX

    The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.

The facts

What Dictation keeps, and what it says about it

Where the file is

The preset scenes of the VoiceTracer adjust the audio settings of the recorder depending on what is recorded: notes, audio for speech recognition, interviews, lectures, meetings, music or a custom scene.

What the file is

The Standard mode of the Voice Recorder of a Galaxy phone captures a balanced sound and is best for the voice memos, and the Interview mode captures the sound directed at the top and at the bottom of the phone.

What can go wrong

The recording of Audacity is taken from the sound input of the computer or from a mixer, and the source is chosen in the Audio Setup Toolbar or in the Audio Settings Preferences.

What the platform says

The dictation of the VoiceTracer is written in the MP3 format, and the memory of the recorder holds 2147 h of MP3 at 8 kbps.

What the platform says

Right after the recording it is strongly recommended to export it at once to WAV or AIFF as a safety copy before the editing starts.

Length of one file

up to 30 minutes on the free plan, no minute limit on Pro

Free plan

$0: 3 files a day, up to 30 minutes per file, no card

Pro plan

$10 a month when you pay yearly ($120 a year), or $20 a month

The case

What the recording does not give you

The Standard mode of the Voice Recorder of a Galaxy phone captures a balanced sound and is best for the voice memos, and the Interview mode captures the sound directed at the top and at the bottom of the phone. That is the part that depends on the Dictation; everything after it is the work of the support ticket, and it is the same for every recording.

Tips

  • Read the sections of the support ticket before you send it on.

  • A recording of the Dictation into a recorder in Russian is read as Russian.

  • Check who may download the file of the Dictation into a recorder.

FAQ

Questions about Dictation into a recorder and a support ticket

What does the Dictation say about the Dictation into a recorder?

The preset scenes of the VoiceTracer adjust the audio settings of the recorder depending on what is recorded: notes, audio for speech recognition, interviews, lectures, meetings, music or a custom scene. The engine reads the Russian speech of the Dictation into a recorder and writes the support ticket from that text.

Which problems can come with the Dictation into a recorder?

If the recording is interrupted by a drop-out, Audacity inserts zeroes to keep the other parts synchronized and adds a label track called Dropouts. The engine does not change the file of the Dictation into a recorder; it reads it as it is and writes the support ticket.

How is the support ticket built from the Dictation into a recorder?

The engine reads the Russian speech and the instruction writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; every line comes from the transcript of the Dictation into a recorder.

How long may the file be, and how much is free?

One file may be up to 30 minutes on the free plan, and the free plan gives 3 files a day for the support ticket.

Where does the file of the Dictation into a recorder wait?

On the Dictation. The facts of the table above name the place where the file of the Dictation into a recorder is kept and the way it comes off.

Reading: 4 minutesUpdated Transcribsi editorial team

Drop a recording — the text arrives in a minute

Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps