The photos and the videos of a drone are stored in the internal storage of the drone or in the microSD card installed in it.
Video of a DJI drone to a support ticket in Russian
Video of a DJI drone to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
The Video of a DJI drone becomes the support ticket: the engine reads the Russian speech and the sections Ticket summary, Problem, Impact and urgency are written from the transcript. The free plan gives 3 files a day of up to 30 minutes.
How to get the file and turn it into a support ticket
- 1
Check the codec
Only the videos in the H.264 format can be exported through the smartphone, and a video in the H.265 format is exported to a computer
- 2
Send the file to the engine
The widget takes the file of the Video of a DJI drone as it is and marks the speech as Russian, so the engine does not have to guess what it is about.
- 3
Apply the instruction of the task
The instruction that is set for this task goes through the transcript of the Video of a DJI drone and writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; nothing is added that was not said.
- 4
Mark the language of the speech
The engine reads 99+ languages; this Video of a DJI drone is in Russian, so the language of the widget is set to Russian for the support ticket.
- 5
Check the file before the upload
Only the videos in the H.264 format can be exported through the smartphone, while a video in the H.265 format needs a computer for the export
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
What DJI keeps, and what it says about it
There are four ways to export the photos and the videos of a drone to a smartphone or to a computer: QuickTransfer, the download through the app, the cable to the computer and the card reader.
The drone is connected to the computer with a USB cable, a file folder is created on a disk of the computer and the photos and the videos are moved into it.
Only the videos in the H.264 format can be exported through the smartphone, while a video in the H.265 format needs a computer for the export.
The InternalStorage folder of the computer holds the internal storage of the drone, and the SD_card folder holds the microSD card installed in the drone.
up to 30 minutes on the free plan, no minute limit on Pro
$0: 3 files a day, up to 30 minutes per file, no card
$10 a month when you pay yearly ($120 a year), or $20 a month
What the recording does not give you
There are four ways to export the photos and the videos of a drone to a smartphone or to a computer: QuickTransfer, the download through the app, the cable to the computer and the card reader. That is the part that depends on the DJI; everything after it is the work of the support ticket, and it is the same for every recording.
Tips
Read the sections of the support ticket before you send it on.
A recording of the Video of a DJI drone in Russian is read as Russian.
Check who may download the file of the Video of a DJI drone.
A video in the H.265 format cannot be exported through the smartphone: a computer is needed for it.
Questions about Video of a DJI drone and a support ticket
What does the DJI say about the Video of a DJI drone?
The photos and the videos of a drone are stored in the internal storage of the drone or in the microSD card installed in it. The engine reads the Russian speech of the Video of a DJI drone and writes the support ticket from that text.
Which problems can come with the Video of a DJI drone?
A video in the H.265 format cannot be exported through the smartphone: a computer is needed for it. The engine does not change the file of the Video of a DJI drone; it reads it as it is and writes the support ticket.
How is the support ticket built from the Video of a DJI drone?
The engine reads the Russian speech and the instruction writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; every line comes from the transcript of the Video of a DJI drone.
How long may the file be, and how much is free?
One file may be up to 30 minutes on the free plan, and the free plan gives 3 files a day for the support ticket.
Where does the file of the Video of a DJI drone wait?
On the DJI. The facts of the table above name the place where the file of the Video of a DJI drone is kept and the way it comes off.
Related pages
- The same task on dji video to text meeting action items enThe same task on another recording, with the same steps and the same sections.
- Customer call to a support ticketThe page of the task: the instruction that is written for it and an example of the answer.
- Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Sources
- SDJI Support: Export photos or videos to a smartphone or a computer (read 2026-10-25)support.dji.com · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.