Audacity takes the sound into the computer through the sound input control panel or through the mixer of the audio interface, and the source of the recording is chosen in the Audio Setup Toolbar.
Recording with a microphone to a support ticket in English
Recording with a microphone to a support ticket in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
What the External microphone stores is what the engine needs. The English speech becomes the support ticket in the sections Ticket summary, Problem, Impact and urgency; one file may be up to 30 minutes, and 3 files a day are free.
How to get the file and turn it into a support ticket
- 1
Choose the input
The sound input of the computer or the mixer of the interface is chosen, and the recording source is picked in the Audio Setup Toolbar or in the Audio Settings Preferences
- 2
Send the file to the engine
The file of the Recording with a microphone is attached in the widget of this page, and the speech is marked as English; the answer comes back as the support ticket.
- 3
Ask for the support ticket
The instruction of the support ticket is written for this task already: it reads the text of the Recording with a microphone and asks for Ticket summary, Problem, Impact and urgency, and it keeps every claim to the transcript.
- 4
Mark the language of the speech
The engine reads 99+ languages; the speech of this Recording with a microphone is in English, and the widget carries that setting for the support ticket.
- 5
Check the file before the upload
When Stereo or Spatial Audio is selected, Voice Memos records using multiple microphones on the iPhone and with right and left audio channels
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
What External microphone keeps, and what it says about it
A dictaphone with three microphones records a strong separation of the left and the right channel, so a person can be heard live, and a directional microphone records a talk at a distance.
When Stereo or Spatial Audio is selected, Voice Memos records with several microphones of the iPhone and with the right and the left audio channels.
The channels of the recording follow the channels of the track: a mono recording can be placed on a stereo track, and the mono audio is written to both channels.
When Stereo or Spatial Audio is selected, Voice Memos records using multiple microphones on the iPhone and with right and left audio channels.
up to 30 minutes on the free plan, no minute limit on Pro
$0: 3 files a day, up to 30 minutes per file, no card
$10 a month when you pay yearly ($120 a year), or $20 a month
What the recording does not give you
Audacity takes the sound into the computer through the sound input control panel or through the mixer of the audio interface, and the source of the recording is chosen in the Audio Setup Toolbar. The Recording with a microphone from the External microphone is only the input: the engine reads the English speech and writes the support ticket out of the transcript.
Tips
Read the sections of the support ticket before you send it on.
The language of the widget is the language of the Recording with a microphone.
Check who may download the file of the Recording with a microphone.
The VoiceTracer has 2 omni-directional microphones for stereo recording and 1 directional microphone for distance zoom recording.
Questions about Recording with a microphone and a support ticket
What does the External microphone say about the Recording with a microphone?
When Stereo or Spatial Audio is selected, Voice Memos records with several microphones of the iPhone and with the right and the left audio channels. The engine reads the English speech of the Recording with a microphone and writes the support ticket from that text.
Which problems can come with the Recording with a microphone?
The VoiceTracer has 2 omni-directional microphones for stereo recording and 1 directional microphone for distance zoom recording. The engine does not change the file of the Recording with a microphone; it reads it as it is and writes the support ticket.
What comes back after the English Recording with a microphone is read?
the support ticket in the sections Ticket summary, Problem, Impact and urgency, with the time of every line of the recording of the Recording with a microphone.
How long may the file be, and how much is free?
One file may be up to 30 minutes on the free plan, and the free plan gives 3 files a day for the support ticket.
Where does the file of the Recording with a microphone wait?
On the External microphone. The facts of the table above name the place where the file of the Recording with a microphone is kept and the way it comes off.
Related pages
The same task on another recording, with the same steps and the same sections.
Customer call to a support ticketThe page of the task: the instruction that is written for it and an example of the answer.
Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Sources
- MAudacity manual: Recording (read 2026-10-25)manual.audacityteam.org · checked
- WPhilips: VoiceTracer audio recorder DVT4110 and DVT4115 (read 2026-10-25)www.dictation.philips.com · checked
- SApple iPhone User Guide: Make a recording in Voice Memos on iPhone (read 2026-10-25)support.apple.com · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.