FLAC file

FLAC audio file to a support ticket in English

FLAC audio file to a support ticket in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short

Upload the FLAC audio file and ask for the support ticket. The speech is in English, the engine keeps the time of every line, and one file may be up to 30 minutes. The free plan gives 3 files a day.

How it works

How to get the file and turn it into a support ticket

  1. 1

    Open it in an audio program

    The FLAC files are imported into Audacity together with MP3, Ogg Vorbis and MP2, without the FFmpeg library

  2. 2

    Hand the file over

    The file of the FLAC audio file is attached in the widget of this page, and the speech is marked as English; the answer comes back as the support ticket.

  3. 3

    Run the instruction of the support ticket

    The ready instruction reads the transcript of the FLAC audio file as the support team, and the support ticket comes in the sections Ticket summary, Problem, Impact and urgency.

  4. 4

    Name the language of the speech

    The speech of the FLAC audio file is English, one of the 99+ languages the engine reads, and the widget is left on English while the support ticket is written.

  5. 5

    Check the file before the upload

    In the table of the codecs and the containers of OBS Studio the FLAC row names the MP4 and MKV containers

The result

What comes back from the engine

  • TXT

    One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.

  • TXT, CSV

    The start and the end time of every segment, and the speakers named separately when you ask for it.

  • SRT, VTT

    SRT and VTT with the time of every line, so the recording can carry its own subtitles.

  • Markdown, DOCX

    The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.

The facts

What FLAC keeps, and what it says about it

Where FLAC keeps the file, and what it says about it
WhatWhat the platform says
Where the file isAudacity imports FLAC among the formats it reads with its own importer, together with MP3, Ogg Vorbis and MP2.
What the file isThe VLC player reads FLAC among the audio formats it plays: the list names FLAC next to ALAC and APE.
What can go wrongThe FLAC codec is used by OBS Studio with the MP4 and MKV containers.
What the platform saysFLAC stands in the list of the audio formats of VLC next to ALAC, Musepack, Wavpack and TrueAudio.
What the platform saysIn the table of the codecs and the containers of OBS Studio the FLAC row names the MP4 and MKV containers.
Length of one fileup to 30 minutes on the free plan, no minute limit on Pro
Free plan$0: 3 files a day, up to 30 minutes per file, no card
Pro plan$10 a month when you pay yearly ($120 a year), or $20 a month
The case

What the recording does not give you

The FLAC audio file holds the voices and the order of the words. Audacity imports FLAC among the formats it reads with its own importer, together with MP3, Ogg Vorbis and MP2. From that text comes the support ticket, in the sections Ticket summary, Problem, Impact and urgency.

Tips

  • Read the sections of the support ticket before you send it on.

  • The language of the widget is the language of the FLAC audio file.

  • Check who may download the file of the FLAC audio file.

FAQ

Questions about FLAC audio file and a support ticket

Which problems can come with the FLAC audio file?

The FLAC codec is used by OBS Studio with the MP4 and MKV containers. The engine does not change the file of the FLAC audio file; it reads it as it is and writes the support ticket.

What does the FLAC say about the FLAC audio file?

A FLAC file that is DRM-protected to work only in a particular software cannot be opened with the FFmpeg library of Audacity. The engine reads the English speech of the FLAC audio file and writes the support ticket from that text.

How is the support ticket built from the FLAC audio file?

The engine reads the English speech and the instruction writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; every line comes from the transcript of the FLAC audio file.

Is there a limit to the length of the FLAC audio file?

One file of the FLAC audio file may be up to 30 minutes on the free plan; the free plan gives 3 files a day.

Is a link enough for the FLAC audio file?

Bring the file of the FLAC audio file to your own disk and upload it here; the engine returns the support ticket with the time of every line.

Related pages

Sources

  1. M
    Audacity manual: Importing audio (read 2026-10-25)manual.audacityteam.org · checked
  2. W
  3. O
  4. T
  5. T
    Pricing page (read 2026-10-25)transcrib.si · checked

Reading: 4 minutesUpdated Transcribsi editorial team

Drop a recording — the text arrives in a minute

Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps