FLAC file

FLAC audio file to a support ticket in Russian

FLAC audio file to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short

With the FLAC audio file the engine writes the support ticket: the transcript first, then the sections Ticket summary, Problem, Impact and urgency. The speech is in Russian, the free plan gives 3 files a day, and one file is up to 30 minutes.

How it works

How to get the file and turn it into a support ticket

  1. 1

    Check the player

    FLAC is in the list of the audio formats that the VLC player plays

  2. 2

    Give the file to the service

    The engine takes the FLAC audio file from the widget of the page; the speech is in Russian, and the support ticket comes back with the timecodes.

  3. 3

    Ask the written instruction for the support ticket

    The ready instruction reads the transcript of the FLAC audio file as the support team, and the support ticket comes in the sections Ticket summary, Problem, Impact and urgency.

  4. 4

    Tell the engine what it hears

    The speech of the FLAC audio file is Russian, one of the 99+ languages the engine reads, and the widget is left on Russian while the support ticket is written.

  5. 5

    Check the file before the upload

    In the table of the codecs and the containers of OBS Studio the FLAC row names the MP4 and MKV containers

The result

What comes back from the engine

  • TXT

    One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.

  • TXT, CSV

    The start and the end time of every segment, and the speakers named separately when you ask for it.

  • SRT, VTT

    SRT and VTT with the time of every line, so the recording can carry its own subtitles.

  • Markdown, DOCX

    The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.

The facts

What FLAC keeps, and what it says about it

Where FLAC keeps the file, and what it says about it
WhatWhat the platform says
Where the file isAudacity imports FLAC among the formats it reads with its own importer, together with MP3, Ogg Vorbis and MP2.
What the file isThe VLC player reads FLAC among the audio formats it plays: the list names FLAC next to ALAC and APE.
What can go wrongThe FLAC codec is used by OBS Studio with the MP4 and MKV containers.
What the platform saysFLAC stands in the list of the audio formats of VLC next to ALAC, Musepack, Wavpack and TrueAudio.
What the platform saysIn the table of the codecs and the containers of OBS Studio the FLAC row names the MP4 and MKV containers.
Length of one fileup to 30 minutes on the free plan, no minute limit on Pro
Free plan$0: 3 files a day, up to 30 minutes per file, no card
Pro plan$10 a month when you pay yearly ($120 a year), or $20 a month
The case

What the recording does not give you

The file of the FLAC audio file is what the FLAC keeps. The VLC player reads FLAC among the audio formats it plays: the list names FLAC next to ALAC and APE. The engine reads the Russian speech, and the sections Ticket summary, Problem, Impact and urgency come out of it.

Tips

  • The instruction of the support ticket is already written.

  • The engine does not translate the FLAC audio file from Russian.

  • Take the file of the FLAC audio file as soon as you have it.

FAQ

Questions about FLAC audio file and a support ticket

What does the FLAC keep for the FLAC audio file?

The FLAC codec is used by OBS Studio with the MP4 and MKV containers. The file of the FLAC audio file is the input of the engine, and the support ticket is written from it.

What does the FLAC say about the FLAC audio file?

A FLAC file that is DRM-protected to work only in a particular software cannot be opened with the FFmpeg library of Audacity. The engine reads the Russian speech of the FLAC audio file and writes the support ticket from that text.

What comes back after the Russian FLAC audio file is read?

the support ticket in the sections Ticket summary, Problem, Impact and urgency, with the time of every line of the recording of the FLAC audio file.

What do I get without a card?

3 files a day of up to 30 minutes every day, and the export of the text in the formats of the service, so the support ticket comes back in every one of them.

Do I need an account for the FLAC audio file?

The file of the FLAC audio file and the widget are enough: the engine reads the Russian speech and writes the support ticket.

Reading: 4 minutesUpdated Transcribsi editorial team

Drop a recording — the text arrives in a minute

Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps