The sources of OBS Studio cover a game, a window, a capture card, an image, a text or the whole display, and the resolution of the source should match the resolution of the game.
Recording of a game to a support ticket in English
Recording of a game to a support ticket in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
What the Gameplay stores is what the engine needs. The English speech becomes the support ticket in the sections Ticket summary, Problem, Impact and urgency; one file may be up to 30 minutes, and 3 files a day are free.
How to get the file and turn it into a support ticket
- 1
Add the game capture
In the Sources panel the game is added as a source, and the resolution of the source is matched to the resolution of the game
- 2
Send the file to the engine
The file of the Recording of a game is attached in the widget of this page, and the speech is marked as English; the answer comes back as the support ticket.
- 3
Ask for the support ticket
The instruction of the support ticket is written for this task already: it reads the text of the Recording of a game and asks for Ticket summary, Problem, Impact and urgency, and it keeps every claim to the transcript.
- 4
Mark the language of the speech
The engine reads 99+ languages; the speech of this Recording of a game is in English, and the widget carries that setting for the support ticket.
- 5
Check the file before the upload
In the table of the codecs and the containers of OBS Studio the MKV takes the H.264, HEVC, AV1 and ProRes video codecs and the AAC, ALAC, FLAC, Opus and PCM audio codecs
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
What Gameplay keeps, and what it says about it
The resolution of the recording is set in the Output section with the scale filter: a source in 1080p can be recorded in 720p.
The name of the file of the recording holds the year, the month, the day and the time with hours, minutes and seconds.
The MKV container is the default one of OBS Studio, it supports every single codec combination of the program and it is not corrupted as a whole when the recording stops without a graceful ending.
In the table of the codecs and the containers of OBS Studio the MKV takes the H.264, HEVC, AV1 and ProRes video codecs and the AAC, ALAC, FLAC, Opus and PCM audio codecs.
up to 30 minutes on the free plan, no minute limit on Pro
$0: 3 files a day, up to 30 minutes per file, no card
$10 a month when you pay yearly ($120 a year), or $20 a month
What the recording does not give you
The sources of OBS Studio cover a game, a window, a capture card, an image, a text or the whole display, and the resolution of the source should match the resolution of the game. The Recording of a game from the Gameplay is only the input: the engine reads the English speech and writes the support ticket out of the transcript.
Tips
Read the sections of the support ticket before you send it on.
The language of the widget is the language of the Recording of a game.
Check who may download the file of the Recording of a game.
Questions about Recording of a game and a support ticket
What does the Gameplay say about the Recording of a game?
The name of the file of the recording holds the year, the month, the day and the time with hours, minutes and seconds. The engine reads the English speech of the Recording of a game and writes the support ticket from that text.
Which problems can come with the Recording of a game?
An MP4 file has to be finalised to be playable: if the writing is interrupted for any reason, the file may not be recoverable. The engine does not change the file of the Recording of a game; it reads it as it is and writes the support ticket.
What comes back after the English Recording of a game is read?
the support ticket in the sections Ticket summary, Problem, Impact and urgency, with the time of every line of the recording of the Recording of a game.
How long may the file be, and how much is free?
One file may be up to 30 minutes on the free plan, and the free plan gives 3 files a day for the support ticket.
Where does the file of the Recording of a game wait?
On the Gameplay. The facts of the table above name the place where the file of the Recording of a game is kept and the way it comes off.
Related pages
The same task on another recording, with the same steps and the same sections.
Customer call to a support ticketThe page of the task: the instruction that is written for it and an example of the answer.
Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Sources
- OOBS Knowledge Base: OBS Studio Overview (read 2026-10-25)obsproject.com · checked
- OOBS Knowledge Base: Standard Recording Output Guide (read 2026-10-25)obsproject.com · checked
- OOBS Knowledge Base: Audio and Video Formats Guide (read 2026-10-25)obsproject.com · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.