Kick clip

Kick clip to a support ticket in Russian

Kick clip to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short

With the Kick clip the engine writes the support ticket: the transcript first, then the sections Ticket summary, Problem, Impact and urgency. The speech is in Russian, the free plan gives 3 files a day, and one file is up to 30 minutes.

How it works

How to get the file and turn it into a support ticket

  1. 1

    Press Download

    The button Download is pressed under the player of the clip

  2. 2

    Hand the file over

    The widget takes the file of the Kick clip as it is and marks the speech as Russian, so the engine does not have to guess what it is about.

  3. 3

    Turn the text into the support ticket

    The text of the Kick clip is given to the instruction of the support ticket, and the answer is written in the sections Ticket summary, Problem, Impact and urgency, one after another.

  4. 4

    Mark the language of the speech

    The engine reads 99+ languages; this Kick clip is in Russian, so the language of the widget is set to Russian for the support ticket.

  5. 5

    Check the file before the upload

    The playlist of a VOD is an .m3u8 file that is found in the Network tab of the browser

The result

What comes back from the engine

  • TXT

    One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.

  • TXT, CSV

    The start and the end time of every segment, and the speakers named separately when you ask for it.

  • SRT, VTT

    SRT and VTT with the time of every line, so the recording can carry its own subtitles.

  • Markdown, DOCX

    The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.

The facts

What Kick keeps, and what it says about it

Where the file is

A clip is cut while you watch a live stream or a VOD: the clip icon is pressed and the slider sets the length of the moment.

What the file is

The VOD of a stream is found in the channel of the streamer and in the Creator Dashboard, in Studio and VODs.

What can go wrong

The file of a VOD is taken with a third-party tool: the link of the VOD is copied from the address bar of the browser and pasted into the tool.

What the platform says

A clip is downloaded as an MP4 file.

What the platform says

A clip is a short video of 10 to 180 seconds.

Length of one file

up to 30 minutes on the free plan, no minute limit on Pro

Free plan

$0: 3 files a day, up to 30 minutes per file, no card

Pro plan

$10 a month when you pay yearly ($120 a year), or $20 a month

The case

What the recording does not give you

The VOD of a stream is found in the channel of the streamer and in the Creator Dashboard, in Studio and VODs. the Kick is only the place where the recording waits; the text and the support ticket are made by the engine, in Russian.

Tips

  • Send the transcript to the instruction only once.

  • Mark the language of the speech of the Kick clip.

  • The file of the Kick clip stays on your own disk.

  • Only the owner of the channel can delete a clip.

  • A VOD is removed from the channel when its retention period runs out; a removed VOD cannot be recovered.

FAQ

Questions about Kick clip and a support ticket

Which problems can come with the Kick clip?

The VOD of a stream is found in the channel of the streamer and in the Creator Dashboard, in Studio and VODs. The engine does not change the file of the Kick clip; it reads it as it is and writes the support ticket.

What does the Kick say about the Kick clip?

A VOD can be pinned only before it expires. The engine reads the Russian speech of the Kick clip and writes the support ticket from that text.

Who reads the support ticket after the Kick clip is sent?

the support team. The transcript of the Kick clip is read first, and the support ticket comes out of it in the sections Ticket summary, Problem, Impact and urgency.

Is there a limit to the length of the Kick clip?

One file of the Kick clip may be up to 30 minutes on the free plan; the free plan gives 3 files a day.

Is a link enough for the Kick clip?

Bring the file of the Kick clip to your own disk and upload it here; the engine returns the support ticket with the time of every line.

Related pages

Sources

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    Pricing page (read 2026-10-25)transcrib.si · checked

Reading: 4 minutesUpdated Transcribsi editorial team

Drop a recording — the text arrives in a minute

Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps