large file

File of a large size to a support ticket in English

File of a large size to a support ticket in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short

What the Large file stores is what the engine needs. The English speech becomes the support ticket in the sections Ticket summary, Problem, Impact and urgency; one file may be up to 30 minutes, and 3 files a day are free.

How it works

How to get the file and turn it into a support ticket

  1. 1

    Check the quota

    The daily quota of 750 GB and the limit of 5 TB for one upload are checked before the file is sent

  2. 2

    Send the file to the engine

    The file of the File of a large size is attached in the widget of this page, and the speech is marked as English; the answer comes back as the support ticket.

  3. 3

    Ask for the support ticket

    The instruction of the support ticket is written for this task already: it reads the text of the File of a large size and asks for Ticket summary, Problem, Impact and urgency, and it keeps every claim to the transcript.

  4. 4

    Mark the language of the speech

    The engine reads 99+ languages; the speech of this File of a large size is in English, and the widget carries that setting for the support ticket.

  5. 5

    Check the file before the upload

    The users of Google Workspace can upload 750 GB per day between My Drive and all the shared drives, and the limit applies to the copies as well

The result

What comes back from the engine

  • TXT

    One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.

  • TXT, CSV

    The start and the end time of every segment, and the speakers named separately when you ask for it.

  • SRT, VTT

    SRT and VTT with the time of every line, so the recording can carry its own subtitles.

  • Markdown, DOCX

    The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.

The facts

What Large file keeps, and what it says about it

Where Large file keeps the file, and what it says about it
WhatWhat the platform says
Where the file isEvery file of Google Drive except the documents and the images has a limit of up to 5 TB, and any file type can be stored in Drive.
What the file isThe maximum size of a file that a user can upload is 5 TB, and the maximum size of a file that a user can copy is 750 GB.
What can go wrongThe Telegram Bot API sends a photo of up to 5 MB and any other file of up to 50 MB, and it can download the files of up to 20 MB.
What the platform saysThe list of the audio formats of Google Drive names MP3, MPEG, WAV, .ogg and .opus, and the list of the video files names WebM, .MPEG4, .3GPP, .MOV, .AVI, .MPEGPS, .WMV, .FLV and .ogg.
What the platform saysThe users of Google Workspace can upload 750 GB per day between My Drive and all the shared drives, and the limit applies to the copies as well.
Length of one fileup to 30 minutes on the free plan, no minute limit on Pro
Free plan$0: 3 files a day, up to 30 minutes per file, no card
Pro plan$10 a month when you pay yearly ($120 a year), or $20 a month
The case

What the recording does not give you

Every file of Google Drive except the documents and the images has a limit of up to 5 TB, and any file type can be stored in Drive. The File of a large size from the Large file is only the input: the engine reads the English speech and writes the support ticket out of the transcript.

Tips

  • Read the sections of the support ticket before you send it on.

  • The language of the widget is the language of the File of a large size.

  • Check who may download the file of the File of a large size.

  • Bots can currently send audio files of up to 50 MB in size, and the limit may be changed in the future.

FAQ

Questions about File of a large size and a support ticket

What does the Large file say about the File of a large size?

Every file of Google Drive except the documents and the images has a limit of up to 5 TB, and any file type can be stored in Drive. The engine reads the English speech of the File of a large size and writes the support ticket from that text.

Which problems can come with the File of a large size?

Bots can currently send audio files of up to 50 MB in size, and the limit may be changed in the future. The engine does not change the file of the File of a large size; it reads it as it is and writes the support ticket.

What comes back after the English File of a large size is read?

the support ticket in the sections Ticket summary, Problem, Impact and urgency, with the time of every line of the recording of the File of a large size.

How long may the file be, and how much is free?

One file may be up to 30 minutes on the free plan, and the free plan gives 3 files a day for the support ticket.

Where does the file of the File of a large size wait?

On the Large file. The facts of the table above name the place where the file of the File of a large size is kept and the way it comes off.

Sources

  1. S
  2. D
    Google Drive API: Limits (read 2026-10-25)developers.google.com · checked
  3. C
    Telegram Bot API (read 2026-10-25)core.telegram.org · checked
  4. T
  5. T
    Pricing page (read 2026-10-25)transcrib.si · checked

Reading: 4 minutesUpdated Transcribsi editorial team

Drop a recording — the text arrives in a minute

Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps