Lecture recording to a support ticket in English
Lecture recording to a support ticket in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
What the Phone recorder stores is what the engine needs. The English speech becomes the support ticket in the sections Ticket summary, Problem, Impact and urgency; one file may be up to 30 minutes, and 3 files a day are free.
How to get the file and turn it into a support ticket
- 1
Record the room
A lecture is recorded with the Voice Memos app of a phone, with the Recorder app, or with a meeting platform
- 2
Upload the file
The file of the Lecture recording is attached in the widget of this page, and the speech is marked as English; the answer comes back as the support ticket.
- 3
Give the transcript to the instruction
The instruction of the task asks for the support ticket and puts the answer about the Lecture recording into the sections Ticket summary, Problem, Impact and urgency; a claim that is not in the recording is not written.
- 4
Name the language of the speech
The speech of the Lecture recording is English, one of the 99+ languages the engine reads, and the widget is left on English while the support ticket is written.
- 5
Check the file before the upload
The Recorder app of a phone labels the sounds of the recording and makes a transcript of it
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
What Phone recorder keeps, and what it says about it
- Where the file is
A lecture is recorded the way the room is recorded: with the Voice Memos app of a phone, with the Recorder app, or with a meeting platform.
- What the file is
The recording of the Recorder app is kept in the Files app of the phone.
- What can go wrong
The Recorder app of a phone labels the sounds of the recording and makes a transcript of it.
- What the platform says
The Recorder app records up to 18 hours, so one lecture can be a very long file.
- Length of one file
up to 30 minutes on the free plan, no minute limit on Pro
- Free plan
$0: 3 files a day, up to 30 minutes per file, no card
- Pro plan
$10 a month when you pay yearly ($120 a year), or $20 a month
What the recording does not give you
The Lecture recording from the Phone recorder holds the voices and the order of the words. A lecture is recorded the way the room is recorded: with the Voice Memos app of a phone, with the Recorder app, or with a meeting platform. From that text comes the support ticket, in the sections Ticket summary, Problem, Impact and urgency.
Tips
A name that was never said in the Lecture recording stays out of the support ticket.
Mark the language of the speech of the Lecture recording.
A file over 30 minutes has to be cut into parts; the Pro plan takes a recording of any length.
The Recorder app records up to 18 hours, so one lecture can be a very long file.
Questions about Lecture recording and a support ticket
What does the Phone recorder keep for the Lecture recording?
The recording of the Recorder app is kept in the Files app of the phone. The file of the Lecture recording is the input of the engine, and the support ticket is written from it.
What does the Phone recorder say about the Lecture recording?
The Recorder app records up to 18 hours, so one lecture can be a very long file. The engine reads the English speech of the Lecture recording and writes the support ticket from that text.
Who reads the support ticket after the Lecture recording is sent?
the support team. The transcript of the Lecture recording is read first, and the support ticket comes out of it in the sections Ticket summary, Problem, Impact and urgency.
What do I get without a card?
3 files a day of up to 30 minutes every day, and the export of the text in the formats of the service, so the support ticket comes back in every one of them.
Do I need an account for the Lecture recording?
The file of the Lecture recording and the widget are enough: the engine reads the English speech and writes the support ticket.
Related pages
The same task on another recording, with the same steps and the same sections.
Customer call to a support ticketThe page of the task: the instruction that is written for it and an example of the answer.
Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Lecture recording to textWhere Phone recorder keeps the file, what it holds and what the engine does with it.
Sources
- SiPhone user guide: make a recording (read 2026-10-24)support.apple.com · checked
- SGoogle Pixel help: the Recorder app (read 2026-10-24)support.google.com · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Reading: 4 minutesUpdated Transcribsi editorial team
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.