A lecture is recorded the way the room is recorded: with the Voice Memos app of a phone, with the Recorder app, or with a meeting platform.
Lecture recording to a support ticket in Russian
Lecture recording to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
What the Phone recorder stores is what the engine needs. The Russian speech becomes the support ticket in the sections Ticket summary, Problem, Impact and urgency; one file may be up to 30 minutes, and 3 files a day are free.
How to get the file and turn it into a support ticket
- 1
Find the file
The recording of the Recorder app is in the Files app of the phone
- 2
Attach the recording
The engine takes the Lecture recording from the widget of the page; the speech is in Russian, and the support ticket comes back with the timecodes.
- 3
Apply the instruction of the task
The instruction of the task asks for the support ticket and puts the answer about the Lecture recording into the sections Ticket summary, Problem, Impact and urgency; a claim that is not in the recording is not written.
- 4
Tell the engine what it hears
The speech of the Lecture recording is Russian, one of the 99+ languages the engine reads, and the widget is left on Russian while the support ticket is written.
- 5
Check the file before the upload
The Recorder app of a phone labels the sounds of the recording and makes a transcript of it
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
What Phone recorder keeps, and what it says about it
The recording of the Recorder app is kept in the Files app of the phone.
The Recorder app of a phone labels the sounds of the recording and makes a transcript of it.
The Recorder app records up to 18 hours, so one lecture can be a very long file.
up to 30 minutes on the free plan, no minute limit on Pro
$0: 3 files a day, up to 30 minutes per file, no card
$10 a month when you pay yearly ($120 a year), or $20 a month
What the recording does not give you
The file of the Lecture recording is what the Phone recorder keeps. A lecture is recorded the way the room is recorded: with the Voice Memos app of a phone, with the Recorder app, or with a meeting platform. The engine reads the Russian speech, and the sections Ticket summary, Problem, Impact and urgency come out of it.
Tips
The sections of the support ticket are the same for every recording.
Set the language of the Lecture recording before you send the file.
Rename the file of the Lecture recording before you send it.
The Recorder app records up to 18 hours, so one lecture can be a very long file.
Questions about Lecture recording and a support ticket
What does the Phone recorder say about the Lecture recording?
The recording of the Recorder app is kept in the Files app of the phone. The engine reads the Russian speech of the Lecture recording and writes the support ticket from that text.
Which problems can come with the Lecture recording?
The Recorder app records up to 18 hours, so one lecture can be a very long file. The engine does not change the file of the Lecture recording; it reads it as it is and writes the support ticket.
How is the support ticket built from the Lecture recording?
The engine reads the Russian speech and the instruction writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; every line comes from the transcript of the Lecture recording.
How long may the file be, and how much is free?
One file may be up to 30 minutes on the free plan, and the free plan gives 3 files a day for the support ticket.
Where does the file of the Lecture recording wait?
On the Phone recorder. The facts of the table above name the place where the file of the Lecture recording is kept and the way it comes off.
Related pages
The same task on another recording, with the same steps and the same sections.
Customer call to a support ticketThe page of the task: the instruction that is written for it and an example of the answer.
Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Lecture recording to textWhere Phone recorder keeps the file, what it holds and what the engine does with it.
Sources
- SiPhone user guide: make a recording (read 2026-10-24)support.apple.com · checked
- SGoogle Pixel help: the Recorder app (read 2026-10-24)support.google.com · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.