Recording of several hours to a support ticket in English
Recording of several hours to a support ticket in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
What the Long recording stores is what the engine needs. The English speech becomes the support ticket in the sections Ticket summary, Problem, Impact and urgency; one file may be up to 30 minutes, and 3 files a day are free.
How to get the file and turn it into a support ticket
- 1
Split the recording
The recording of the Sound Recorder of Windows is stopped and started again every three hours, and the files are kept one by one
- 2
Send the recording to the bot
The recording of the Recording of several hours is attached to the widget of the page with the language of the speech set to English, and the support ticket comes back as a file of text.
- 3
Run the instruction of the support ticket
The transcript of the Recording of several hours goes to the instruction that is written for the support ticket, and the sections of the answer are Ticket summary, Problem, Impact and urgency.
- 4
Set the language of the speech
The recording of the Recording of several hours is in English, and that is one of the 99+ languages the engine reads; the setting of the widget says English and the support ticket follows.
- 5
Check the file before the upload
The length of the recording of the VoiceTracer depends on the format and on the quality: 2147 h of MP3 at 8 kbps and 24 h of PCM at 22 kHz/16 bit
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
What Long recording keeps, and what it says about it
- Where the file is
Sound Recorder of Windows records the sound for up to three hours per recording file, so the meeting of a whole day is split into several files.
- What the file is
The memory of the VoiceTracer holds 2147 h of MP3 at 8 kbps, 536 h at 32 kbps, 134 h at 128 kbps, 53 h at 320 kbps and 12 h of PCM at 44.1 kHz/16 bit.
- What can go wrong
Google Drive keeps any file type, and every file of the account except the documents and the images has a limit of up to 5 TB.
- What the platform says
The length of the recording of the VoiceTracer depends on the format and on the quality: 2147 h of MP3 at 8 kbps and 24 h of PCM at 22 kHz/16 bit.
- What the platform says
The file of the Sound Recorder of Windows holds up to three hours of the sound.
- Length of one file
up to 30 minutes on the free plan, no minute limit on Pro
- Free plan
$0: 3 files a day, up to 30 minutes per file, no card
- Pro plan
$10 a month when you pay yearly ($120 a year), or $20 a month
What the recording does not give you
Sound Recorder of Windows records the sound for up to three hours per recording file, so the meeting of a whole day is split into several files. The Recording of several hours is read by the engine in English, and the support ticket is written from the text, not from a guess.
Tips
The instruction of the support ticket is already written.
Set the language of the Recording of several hours before you send the file.
Take the file of the Recording of several hours as soon as you have it.
The app of Windows writes up to three hours per recording file, so a longer talk is written as several files.
Questions about Recording of several hours and a support ticket
Which problems can come with the Recording of several hours?
Google Drive keeps any file type, and every file of the account except the documents and the images has a limit of up to 5 TB. The engine does not change the file of the Recording of several hours; it reads it as it is and writes the support ticket.
What does the Long recording say about the Recording of several hours?
The app of Windows writes up to three hours per recording file, so a longer talk is written as several files. The engine reads the English speech of the Recording of several hours and writes the support ticket from that text.
How is the support ticket built from the Recording of several hours?
The engine reads the English speech and the instruction writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; every line comes from the transcript of the Recording of several hours.
Is there a limit to the length of the Recording of several hours?
One file of the Recording of several hours may be up to 30 minutes on the free plan; the free plan gives 3 files a day.
Is a link enough for the Recording of several hours?
Bring the file of the Recording of several hours to your own disk and upload it here; the engine returns the support ticket with the time of every line.
Related pages
- The same task on long recording to text lecture to notes ruThe same task on another recording, with the same steps and the same sections.
- Customer call to a support ticketThe page of the task: the instruction that is written for it and an example of the answer.
- Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Sources
- SMicrosoft Support: Sound Recorder app for Windows FAQ (read 2026-10-25)support.microsoft.com · checked
- WPhilips: VoiceTracer audio recorder DVT4110 and DVT4115 (read 2026-10-25)www.dictation.philips.com · checked
- SGoogle Drive Help: Files you can store in Google Drive (read 2026-10-25)support.google.com · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Reading: 4 minutesUpdated Transcribsi editorial team
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.