Mac screen recording

Screen recording on a Mac to a support ticket in Russian

Screen recording on a Mac to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short

What the macOS stores is what the engine needs. The Russian speech becomes the support ticket in the sections Ticket summary, Problem, Impact and urgency; one file may be up to 30 minutes, and 3 files a day are free.

How it works

How to get the file and turn it into a support ticket

  1. 1

    Choose what is recorded

    The whole screen or a part of it is chosen, and the options of the panel set the microphone, the timer and the place of the file

  2. 2

    Send the file to the engine

    The widget takes the file of the Screen recording on a Mac as it is and marks the speech as Russian, so the engine does not have to guess what it is about.

  3. 3

    Apply the instruction of the task

    The instruction that is set for this task goes through the transcript of the Screen recording on a Mac and writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; nothing is added that was not said.

  4. 4

    Mark the language of the speech

    The engine reads 99+ languages; this Screen recording on a Mac is in Russian, so the language of the widget is set to Russian for the support ticket.

  5. 5

    Check the file before the upload

    The recording of the screen of a Mac is a video: the H.264 video format in the SDR capture and the HEVC video format in the HDR capture

The result

What comes back from the engine

  • TXT

    One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.

  • TXT, CSV

    The start and the end time of every segment, and the speakers named separately when you ask for it.

  • SRT, VTT

    SRT and VTT with the time of every line, so the recording can carry its own subtitles.

  • Markdown, DOCX

    The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.

The facts

What macOS keeps, and what it says about it

Where macOS keeps the file, and what it says about it
WhatWhat the platform says
Where the file isThe Screenshot app of the Mac is opened with the Shift, Command and 5 keys together, and it shows a panel with the controls of the recording: Record Entire Screen and Record Selected Portion.
What the file isThe options of the panel of the Screenshot app hold a microphone for the voice, a timer, the mouse clicks and the place where the recording is saved, and by default the recording is saved to the desktop.
What can go wrongOn the supported models with macOS Tahoe 26 or later the capture format is changed in the same panel: SDR records in the H.264 video format and HDR in the HEVC video format.
What the platform saysThe recording of the screen of a Mac is a video: the H.264 video format in the SDR capture and the HEVC video format in the HDR capture.
What the platform saysThe recording is stopped with the Stop button in the menu bar or with the Command, Control and Esc keys.
Length of one fileup to 30 minutes on the free plan, no minute limit on Pro
Free plan$0: 3 files a day, up to 30 minutes per file, no card
Pro plan$10 a month when you pay yearly ($120 a year), or $20 a month
The case

What the recording does not give you

The options of the panel of the Screenshot app hold a microphone for the voice, a timer, the mouse clicks and the place where the recording is saved, and by default the recording is saved to the desktop. That is the part that depends on the macOS; everything after it is the work of the support ticket, and it is the same for every recording.

Tips

  • Read the sections of the support ticket before you send it on.

  • A recording of the Screen recording on a Mac in Russian is read as Russian.

  • Check who may download the file of the Screen recording on a Mac.

  • Some apps, such as the Apple TV app, might not let you record their windows.

FAQ

Questions about Screen recording on a Mac and a support ticket

What does the macOS say about the Screen recording on a Mac?

The Screenshot app of the Mac is opened with the Shift, Command and 5 keys together, and it shows a panel with the controls of the recording: Record Entire Screen and Record Selected Portion. The engine reads the Russian speech of the Screen recording on a Mac and writes the support ticket from that text.

Which problems can come with the Screen recording on a Mac?

Some apps, such as the Apple TV app, might not let you record their windows. The engine does not change the file of the Screen recording on a Mac; it reads it as it is and writes the support ticket.

How is the support ticket built from the Screen recording on a Mac?

The engine reads the Russian speech and the instruction writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; every line comes from the transcript of the Screen recording on a Mac.

How long may the file be, and how much is free?

One file may be up to 30 minutes on the free plan, and the free plan gives 3 files a day for the support ticket.

Where does the file of the Screen recording on a Mac wait?

On the macOS. The facts of the table above name the place where the file of the Screen recording on a Mac is kept and the way it comes off.

Reading: 4 minutesUpdated Transcribsi editorial team

Drop a recording — the text arrives in a minute

Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps