Patreon post

Patreon post to a support ticket in English

Patreon post to a support ticket in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short

Transcribsi reads the Patreon post in English and writes the support ticket. The file comes off the platform as it is, one file may be up to 30 minutes, and the free plan gives 3 files a day.

How it works

How to get the file and turn it into a support ticket

  1. 1

    Open the creator menu

    You sign in to the creator account and press the Create button in the left-hand menu

  2. 2

    Send the file to the engine

    The file of the Patreon post is attached in the widget of this page, and the speech is marked as English; the answer comes back as the support ticket.

  3. 3

    Ask for the support ticket

    The instruction of the support ticket is written for this task already: it reads the text of the Patreon post and asks for Ticket summary, Problem, Impact and urgency, and it keeps every claim to the transcript.

  4. 4

    Mark the language of the speech

    The engine reads 99+ languages; the speech of this Patreon post is in English, and the widget carries that setting for the support ticket.

  5. 5

    Check the file before the upload

    When the post goes public on the date that was set, the other patrons and the followers get a letter

The result

What comes back from the engine

  • TXT

    One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.

  • TXT, CSV

    The start and the end time of every segment, and the speakers named separately when you ask for it.

  • SRT, VTT

    SRT and VTT with the time of every line, so the recording can carry its own subtitles.

  • Markdown, DOCX

    The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.

The facts

What Patreon keeps, and what it says about it

Where Patreon keeps the file, and what it says about it
WhatWhat the platform says
Where the file isA post is made from the creator account: the Create button in the left menu and then the draft of the post.
What the file isA post is published at once for the patrons, or it is scheduled to publish later.
What can go wrongA post with an early access is shown to the patrons before it goes public, and the date of the public part is chosen by the author.
What the platform saysThe patrons with the notifications switched on get a letter about the post with the early access.
What the platform saysWhen the post goes public on the date that was set, the other patrons and the followers get a letter.
Length of one fileup to 30 minutes on the free plan, no minute limit on Pro
Free plan$0: 3 files a day, up to 30 minutes per file, no card
Pro plan$10 a month when you pay yearly ($120 a year), or $20 a month
The case

What the recording does not give you

A post is made from the creator account: the Create button in the left menu and then the draft of the post. The Patreon post is only the input: the engine reads the English speech and writes the support ticket out of the transcript.

Tips

  • Read the sections of the support ticket before you send it on.

  • The language of the widget is the language of the Patreon post.

  • Check who may download the file of the Patreon post.

  • The date of the public part of the post must be at least 24 hours in the future.

  • A post cannot be scheduled in the app of Patreon: it is scheduled on the desktop or in the mobile web version.

FAQ

Questions about Patreon post and a support ticket

What does the Patreon say about the Patreon post?

A post is published at once for the patrons, or it is scheduled to publish later. The engine reads the English speech of the Patreon post and writes the support ticket from that text.

Which problems can come with the Patreon post?

On the Lite plan the early access box appears only after the option Patrons Only is chosen. The engine does not change the file of the Patreon post; it reads it as it is and writes the support ticket.

What comes back after the English Patreon post is read?

the support ticket in the sections Ticket summary, Problem, Impact and urgency, with the time of every line of the recording of the Patreon post.

How long may the file be, and how much is free?

One file may be up to 30 minutes on the free plan, and the free plan gives 3 files a day for the support ticket.

Where does the file of the Patreon post wait?

On the Patreon. The facts of the table above name the place where the file of the Patreon post is kept and the way it comes off.

Reading: 4 minutesUpdated Transcribsi editorial team

Drop a recording — the text arrives in a minute

Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps