Patreon post

Patreon post to a support ticket in Russian

Patreon post to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short

With the Patreon post the engine writes the support ticket: the transcript first, then the sections Ticket summary, Problem, Impact and urgency. The speech is in Russian, the free plan gives 3 files a day, and one file is up to 30 minutes.

How it works

How to get the file and turn it into a support ticket

  1. 1

    Draft the post

    The post is written as usual and the file of the recording is added to it

  2. 2

    Hand the file over

    The widget takes the file of the Patreon post as it is and marks the speech as Russian, so the engine does not have to guess what it is about.

  3. 3

    Turn the text into the support ticket

    The text of the Patreon post is given to the instruction of the support ticket, and the answer is written in the sections Ticket summary, Problem, Impact and urgency, one after another.

  4. 4

    Mark the language of the speech

    The engine reads 99+ languages; this Patreon post is in Russian, so the language of the widget is set to Russian for the support ticket.

  5. 5

    Check the file before the upload

    The patrons with the notifications switched on get a letter about the post with the early access

The result

What comes back from the engine

  • TXT

    One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.

  • TXT, CSV

    The start and the end time of every segment, and the speakers named separately when you ask for it.

  • SRT, VTT

    SRT and VTT with the time of every line, so the recording can carry its own subtitles.

  • Markdown, DOCX

    The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.

The facts

What Patreon keeps, and what it says about it

Where Patreon keeps the file, and what it says about it
WhatWhat the platform says
Where the file isA post is made from the creator account: the Create button in the left menu and then the draft of the post.
What the file isA post is published at once for the patrons, or it is scheduled to publish later.
What can go wrongA post with an early access is shown to the patrons before it goes public, and the date of the public part is chosen by the author.
What the platform saysThe patrons with the notifications switched on get a letter about the post with the early access.
What the platform saysWhen the post goes public on the date that was set, the other patrons and the followers get a letter.
Length of one fileup to 30 minutes on the free plan, no minute limit on Pro
Free plan$0: 3 files a day, up to 30 minutes per file, no card
Pro plan$10 a month when you pay yearly ($120 a year), or $20 a month
The case

What the recording does not give you

A post is published at once for the patrons, or it is scheduled to publish later. the Patreon is only the place where the recording waits; the text and the support ticket are made by the engine, in Russian.

Tips

  • Send the transcript to the instruction only once.

  • Mark the language of the speech of the Patreon post.

  • The file of the Patreon post stays on your own disk.

  • A post cannot be scheduled in the app of Patreon: it is scheduled on the desktop or in the mobile web version.

  • On the Lite plan the early access box appears only after the option Patrons Only is chosen.

FAQ

Questions about Patreon post and a support ticket

Which problems can come with the Patreon post?

A post is published at once for the patrons, or it is scheduled to publish later. The engine does not change the file of the Patreon post; it reads it as it is and writes the support ticket.

What does the Patreon say about the Patreon post?

On the Lite plan the early access box appears only after the option Patrons Only is chosen. The engine reads the Russian speech of the Patreon post and writes the support ticket from that text.

Who reads the support ticket after the Patreon post is sent?

the support team. The transcript of the Patreon post is read first, and the support ticket comes out of it in the sections Ticket summary, Problem, Impact and urgency.

Is there a limit to the length of the Patreon post?

One file of the Patreon post may be up to 30 minutes on the free plan; the free plan gives 3 files a day.

Is a link enough for the Patreon post?

Bring the file of the Patreon post to your own disk and upload it here; the engine returns the support ticket with the time of every line.

Reading: 4 minutesUpdated Transcribsi editorial team

Drop a recording — the text arrives in a minute

Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps