What does the Skype keep for the Skype history?
The past activity of Skype and of Teams is checked in the Teams Free app. The file of the Skype history is the input of the engine, and the CRM summary is written from it.
Skype history
Skype history to a CRM summary in English
Skype history to a CRM summary in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short
What the Skype stores is what the engine needs. The English speech becomes the CRM summary in the sections Context, Needs and pains, Objections; one file may be up to 30 minutes, and 3 files a day are free.
How to get the file and turn it into a CRM summary
- 1
Wait for the file
A big file or a long history can take up to 30 days to export
- 2
Upload the file
The widget takes the file of the Skype history as it is and marks the speech as English, so the engine does not have to guess what it is about.
- 3
Turn the text into the CRM summary
The instruction of the task asks for the CRM summary and puts the answer about the Skype history into the sections Context, Needs and pains, Objections; a claim that is not in the recording is not written.
- 4
Mark the language of the speech
The engine reads 99+ languages; this Skype history is in English, so the language of the widget is set to English for the CRM summary.
- 5
Check the file before the upload
The export gives a copy of the chat history and of the call history of the account
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
What Skype keeps, and what it says about it
| What | What the platform says |
|---|---|
| Where the file is | A copy of the history is taken through the export portal of Skype, and the request is sent before the data is deleted on April 1, 2026. |
| What the file is | The history of the chats and of the calls stays in Microsoft Teams Free for the users who were active between December 2024 and February 2025 and moved to Teams Free before December 1, 2025. |
| What can go wrong | The past activity of Skype and of Teams is checked in the Teams Free app. |
| What the platform says | The export gives a copy of the chat history and of the call history of the account. |
| What the platform says | The data of Skype is deleted on April 1, 2026. |
| Length of one file | up to 30 minutes on the free plan, no minute limit on Pro |
| Free plan | $0: 3 files a day, up to 30 minutes per file, no card |
| Pro plan | $10 a month when you pay yearly ($120 a year), or $20 a month |
The case
What the recording does not give you
The past activity of Skype and of Teams is checked in the Teams Free app. the Skype is only the place where the recording waits; the text and the CRM summary are made by the engine, in English.
Tips
A name that was never said in the Skype history stays out of the CRM summary.
Set the language of the Skype history before you send the file.
The file of the Skype history stays on your own disk.
A big file or a history over a long period of time can take up to 30 days to export.
Questions about Skype history and a CRM summary
Which problems can come with the Skype history?
A big file or a history over a long period of time can take up to 30 days to export. The engine does not change the file of the Skype history; it reads it as it is and writes the CRM summary.
What comes back after the English Skype history is read?
the CRM summary in the sections Context, Needs and pains, Objections, with the time of every line of the recording of the Skype history.
How long may the file be, and how much is free?
One file may be up to 30 minutes on the free plan, and the free plan gives 3 files a day for the CRM summary.
Where does the file of the Skype history wait?
On the Skype. The facts of the table above name the place where the file of the Skype history is kept and the way it comes off.
Related pages
- The same task on timecoded recording to text customer call to ticket ruThe same task on another recording, with the same steps and the same sections.
- Sales call to a CRM summaryThe page of the task: the instruction that is written for it and an example of the answer.
- Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Sources
- SSkype support: Skype is retiring in May 2025, what you need to know (read 2026-10-25)support.skype.com · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Reading: 4 minutesUpdated 
Transcribsi editorial team
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.
3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps