Microsoft Teams recording to a support ticket in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
Transcribsi reads the Microsoft Teams recording in English and writes the support ticket. The file comes off the platform as it is, one file may be up to 30 minutes, and the free plan gives 3 files a day.
The recording is found in the Recordings and Transcripts tab of the meeting in the Teams calendar
The file of the Microsoft Teams recording is attached in the widget of this page, and the speech is marked as English; the answer comes back as the support ticket.
The instruction of the support ticket is written for this task already: it reads the text of the Microsoft Teams recording and asks for Ticket summary, Problem, Impact and urgency, and it keeps every claim to the transcript.
The engine reads 99+ languages; the speech of this Microsoft Teams recording is in English, and the widget carries that setting for the support ticket.
The files of a recording are stored the same way as any other file of OneDrive, and the permissions of OneDrive apply to them
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
The start and the end time of every segment, and the speakers named separately when you ask for it.
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
| What | What the platform says |
|---|---|
| Where the file is | The recording of a meeting is uploaded to the OneDrive of the organizer of the meeting, and to SharePoint for a meeting in a channel. |
| What the file is | The recording is linked in the chat of the meeting and is shown in the Recordings and Transcripts tab of the meeting in the Teams calendar. |
| What can go wrong | The recording of an event is published as a video on demand, and an event is recorded by default. |
| What the platform says | The recording of a meeting can get an automatic transcription, so the recording is played back with closed captions and the transcript is read next to it. |
| What the platform says | The files of a recording are stored the same way as any other file of OneDrive, and the permissions of OneDrive apply to them. |
| Length of one file | up to 30 minutes on the free plan, no minute limit on Pro |
| Free plan | $0: 3 files a day, up to 30 minutes per file, no card |
| Pro plan | $10 a month when you pay yearly ($120 a year), or $20 a month |
The recording of a meeting is uploaded to the OneDrive of the organizer of the meeting, and to SharePoint for a meeting in a channel. The Microsoft Teams recording is only the input: the engine reads the English speech and writes the support ticket out of the transcript.
Read the sections of the support ticket before you send it on.
The language of the widget is the language of the Microsoft Teams recording.
Check who may download the file of the Microsoft Teams recording.
The guests and the external participants of a meeting can watch the recording only if it is shared with them explicitly.
In the events for a large audience, such as town halls, the participants cannot open the recording through the chat.
The recording of an event is published as a video on demand, and an event is recorded by default. The engine reads the English speech of the Microsoft Teams recording and writes the support ticket from that text.
The external participants cannot record a meeting; the exception is a third-party compliance recording. The engine does not change the file of the Microsoft Teams recording; it reads it as it is and writes the support ticket.
the support ticket in the sections Ticket summary, Problem, Impact and urgency, with the time of every line of the recording of the Microsoft Teams recording.
One file may be up to 30 minutes on the free plan, and the free plan gives 3 files a day for the support ticket.
On the Microsoft Teams. The facts of the table above name the place where the file of the Microsoft Teams recording is kept and the way it comes off.
The same task on another recording, with the same steps and the same sections.
Customer call to a support ticketThe page of the task: the instruction that is written for it and an example of the answer.
Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Reading: 4 minutesUpdated 
Transcribsi editorial team
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.