AAC audio file to a CRM summary in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
With the AAC audio file the engine writes the CRM summary: the transcript first, then the sections Context, Needs and pains, Objections. The speech is in English, the free plan gives 3 files a day, and one file is up to 30 minutes.
For an audio file the Telegram Bot API asks for the .MP3 or .M4A format
The widget takes the file of the AAC audio file as it is and marks the speech as English, so the engine does not have to guess what it is about.
The instruction of the CRM summary is written for this task already: it reads the text of the AAC audio file and asks for Context, Needs and pains, Objections, and it keeps every claim to the transcript.
The recording of the AAC audio file is in English, and that is one of the 99+ languages the engine reads; the setting of the widget says English and the CRM summary follows.
In the FAQ of the FFmpeg library the M4A is written next to the codec it carries: M4A (AAC), AC3 and WMA
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
The start and the end time of every segment, and the speakers named separately when you ask for it.
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
| What | What the platform says |
|---|---|
| Where the file is | The FFmpeg library of Audacity imports M4A (AAC), AC3 and WMA, a much larger range of audio formats than the program reads on its own. |
| What the file is | The VLC player reads AAC among the audio formats it plays: AAC is MPEG-4 part3 and stands next to MP3 in the list. |
| What can go wrong | The Telegram Bot API takes an audio file in the .MP3 or .M4A format, and the M4A carries the AAC codec. |
| What the platform says | In the table of the codecs and the containers of OBS Studio the AAC row names the MP4, MOV, MKV and TS containers. |
| What the platform says | In the FAQ of the FFmpeg library the M4A is written next to the codec it carries: M4A (AAC), AC3 and WMA. |
| Length of one file | up to 30 minutes on the free plan, no minute limit on Pro |
| Free plan | $0: 3 files a day, up to 30 minutes per file, no card |
| Pro plan | $10 a month when you pay yearly ($120 a year), or $20 a month |
The Telegram Bot API takes an audio file in the .MP3 or .M4A format, and the M4A carries the AAC codec. The English speech of the AAC audio file is read first, and the CRM summary is what the person who enters the deal gets out of the transcript.
Read the sections of the CRM summary before you send it on.
The engine does not translate the AAC audio file from English.
A file over 30 minutes has to be cut into parts; the Pro plan takes a recording of any length.
Because of software patents Audacity cannot include the FFmpeg software: the free FFmpeg library of a third party is installed separately.
Bots can currently send audio files of up to 50 MB in size, and the limit may be changed in the future.
The Telegram Bot API takes an audio file in the .MP3 or .M4A format, and the M4A carries the AAC codec. The engine reads the English speech of the AAC audio file and writes the CRM summary from that text.
Because of software patents Audacity cannot include the FFmpeg software: the free FFmpeg library of a third party is installed separately. The engine does not change the file of the AAC audio file; it reads it as it is and writes the CRM summary.
The engine reads the English speech and the instruction writes the CRM summary in the sections Context, Needs and pains, Objections; every line comes from the transcript of the AAC audio file.
One file of the AAC audio file may be up to 30 minutes on the free plan; the free plan gives 3 files a day.
Bring the file of the AAC audio file to your own disk and upload it here; the engine returns the CRM summary with the time of every line.
The same task on another recording, with the same steps and the same sections.
Sales call to a CRM summaryThe page of the task: the instruction that is written for it and an example of the answer.
Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Reading: 4 minutesUpdated 
Transcribsi editorial team
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.