Dropbox file to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
With the Dropbox file the engine writes the support ticket: the transcript first, then the sections Ticket summary, Problem, Impact and urgency. The speech is in Russian, the free plan gives 3 files a day, and one file is up to 30 minutes.
You hover over the file or the folder and tick the checkbox next to the name
The widget takes the file of the Dropbox file as it is and marks the speech as Russian, so the engine does not have to guess what it is about.
The text of the Dropbox file is given to the instruction of the support ticket, and the answer is written in the sections Ticket summary, Problem, Impact and urgency, one after another.
The engine reads 99+ languages; this Dropbox file is in Russian, so the language of the widget is set to Russian for the support ticket.
A document of Dropbox Paper is converted first: Save as and a file format are chosen, and the new file is downloaded as well
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
The start and the end time of every segment, and the speakers named separately when you ask for it.
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
| What | What the platform says |
|---|---|
| Where the file is | The file is downloaded from dropbox.com: you log in, hover over the file, tick the checkbox next to it and press Download. |
| What the file is | A folder is downloaded the same way: the checkboxes of the files and of the folders are ticked and Download is pressed. |
| What can go wrong | The comments of a file are downloaded from the file itself: the comments icon in the upper right corner, then the more options icon and Download comments. |
| What the platform says | A folder is downloaded as a compressed .zip file. |
| What the platform says | The comments of a file are downloaded as a .txt file that is created automatically. |
| Length of one file | up to 30 minutes on the free plan, no minute limit on Pro |
| Free plan | $0: 3 files a day, up to 30 minutes per file, no card |
| Pro plan | $10 a month when you pay yearly ($120 a year), or $20 a month |
A folder is downloaded the same way: the checkboxes of the files and of the folders are ticked and Download is pressed. the Dropbox is only the place where the recording waits; the text and the support ticket are made by the engine, in Russian.
Send the transcript to the instruction only once.
Mark the language of the speech of the Dropbox file.
The file of the Dropbox file stays on your own disk.
A folder is downloaded the same way: the checkboxes of the files and of the folders are ticked and Download is pressed. The engine does not change the file of the Dropbox file; it reads it as it is and writes the support ticket.
Because of the limits of the browser and of the network, Dropbox recommends the desktop app for the large files. The engine reads the Russian speech of the Dropbox file and writes the support ticket from that text.
the support team. The transcript of the Dropbox file is read first, and the support ticket comes out of it in the sections Ticket summary, Problem, Impact and urgency.
One file of the Dropbox file may be up to 30 minutes on the free plan; the free plan gives 3 files a day.
Bring the file of the Dropbox file to your own disk and upload it here; the engine returns the support ticket with the time of every line.
The same task on another recording, with the same steps and the same sections.
Customer call to a support ticketThe page of the task: the instruction that is written for it and an example of the answer.
Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Dropbox file to textWhere Dropbox keeps the file, what it holds and what the engine does with it.
Reading: 4 minutesUpdated 
Transcribsi editorial team
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.