Facebook video to a support ticket in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
The Facebook video becomes the support ticket: the engine reads the English speech and the sections Ticket summary, Problem, Impact and urgency are written from the transcript. The free plan gives 3 files a day of up to 30 minutes.
Open your profile, go to the Reels of it and find the video of the live broadcast
The recording of the Facebook video is attached to the widget of the page with the language of the speech set to English, and the support ticket comes back as a file of text.
The transcript of the Facebook video goes to the instruction that is written for the support ticket, and the sections of the answer are Ticket summary, Problem, Impact and urgency.
The recording of the Facebook video is in English, and that is one of the 99+ languages the engine reads; the setting of the widget says English and the support ticket follows.
A live video can be downloaded one by one from a profile, from a Page or from Meta Business Suite
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
The start and the end time of every segment, and the speakers named separately when you ask for it.
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
| What | What the platform says |
|---|---|
| Where the file is | You can download your Facebook live videos to your computer after the stream has ended, if you have not deleted the video. |
| What the file is | A live video can be downloaded one by one from a profile, from a Page or from Meta Business Suite. |
| What can go wrong | A new live broadcast can be replayed, downloaded or shared for 30 days, and after the notice about the old ones you have 90 days to take them. |
| Length of one file | up to 30 minutes on the free plan, no minute limit on Pro |
| Free plan | $0: 3 files a day, up to 30 minutes per file, no card |
| Pro plan | $10 a month when you pay yearly ($120 a year), or $20 a month |
You can download your Facebook live videos to your computer after the stream has ended, if you have not deleted the video. The Facebook video is read by the engine in English, and the support ticket is written from the text, not from a guess.
The instruction of the support ticket is already written.
Set the language of the Facebook video before you send the file.
Take the file of the Facebook video as soon as you have it.
You can download your Facebook live videos to your computer after the stream has ended, if you have not deleted the video. The engine does not change the file of the Facebook video; it reads it as it is and writes the support ticket.
A new live broadcast can be replayed, downloaded or shared for 30 days, and after the notice about the old ones you have 90 days to take them. The engine reads the English speech of the Facebook video and writes the support ticket from that text.
The engine reads the English speech and the instruction writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; every line comes from the transcript of the Facebook video.
One file of the Facebook video may be up to 30 minutes on the free plan; the free plan gives 3 files a day.
Bring the file of the Facebook video to your own disk and upload it here; the engine returns the support ticket with the time of every line.
Reading: 4 minutesUpdated 
Transcribsi editorial team
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.