Facebook video to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
Transcribsi reads the Facebook video in Russian and writes the support ticket. The file comes off the platform as it is, one file may be up to 30 minutes, and the free plan gives 3 files a day.
Open the video in the full screen view and press the Download video button
The engine takes the Facebook video from the widget of the page; the speech is in Russian, and the support ticket comes back with the timecodes.
The instruction of the support ticket is written for this task already: it reads the text of the Facebook video and asks for Ticket summary, Problem, Impact and urgency, and it keeps every claim to the transcript.
The speech of the Facebook video is Russian, one of the 99+ languages the engine reads, and the widget is left on Russian while the support ticket is written.
A live video can be downloaded one by one from a profile, from a Page or from Meta Business Suite
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
The start and the end time of every segment, and the speakers named separately when you ask for it.
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
| What | What the platform says |
|---|---|
| Where the file is | You can download your Facebook live videos to your computer after the stream has ended, if you have not deleted the video. |
| What the file is | A live video can be downloaded one by one from a profile, from a Page or from Meta Business Suite. |
| What can go wrong | A new live broadcast can be replayed, downloaded or shared for 30 days, and after the notice about the old ones you have 90 days to take them. |
| Length of one file | up to 30 minutes on the free plan, no minute limit on Pro |
| Free plan | $0: 3 files a day, up to 30 minutes per file, no card |
| Pro plan | $10 a month when you pay yearly ($120 a year), or $20 a month |
The Facebook video holds the voices and the order of the words. You can download your Facebook live videos to your computer after the stream has ended, if you have not deleted the video. From that text comes the support ticket, in the sections Ticket summary, Problem, Impact and urgency.
A name that was never said in the Facebook video stays out of the support ticket.
The language of the widget is the language of the Facebook video.
A file over 30 minutes has to be cut into parts; the Pro plan takes a recording of any length.
You can download your Facebook live videos to your computer after the stream has ended, if you have not deleted the video. The engine does not change the file of the Facebook video; it reads it as it is and writes the support ticket.
A new live broadcast can be replayed, downloaded or shared for 30 days, and after the notice about the old ones you have 90 days to take them. The engine reads the Russian speech of the Facebook video and writes the support ticket from that text.
the support team. The transcript of the Facebook video is read first, and the support ticket comes out of it in the sections Ticket summary, Problem, Impact and urgency.
One file of the Facebook video may be up to 30 minutes on the free plan; the free plan gives 3 files a day.
Bring the file of the Facebook video to your own disk and upload it here; the engine returns the support ticket with the time of every line.
Reading: 4 minutesUpdated 
Transcribsi editorial team
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.