Google Drive audio file to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
Upload the Google Drive audio file and ask for the support ticket. The speech is in Russian, the engine keeps the time of every line, and one file may be up to 30 minutes. The free plan gives 3 files a day.
The file is streamed or mirrored to the computer by Drive for desktop, and the copy of the file is taken from the folder of the computer
The engine takes the Google Drive audio file from the widget of the page; the speech is in Russian, and the support ticket comes back with the timecodes.
The instruction of the support ticket is written for this task already: it reads the text of the Google Drive audio file and asks for Ticket summary, Problem, Impact and urgency, and it keeps every claim to the transcript.
The engine reads 99+ languages; the speech of this Google Drive audio file is in Russian, and the widget carries that setting for the support ticket.
With Drive for desktop the file is streamed and takes almost no space on the computer, while the mirroring downloads a full copy to the computer
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
The start and the end time of every segment, and the speakers named separately when you ask for it.
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
| What | What the platform says |
|---|---|
| Where the file is | Any file type can be stored in Google Drive, and the limit for a file that is not a Google Docs, Sheets or Slides file is 5 TB. |
| What the file is | The files are put in order with folders: a file is dragged and dropped into a folder, and the file can be found again through the folders of the left panel. |
| What can go wrong | A description is added to a file or a folder in the panel of details on the right; the description can be written in rich text. |
| What the platform says | The audio formats MP3, MPEG, WAV, .ogg and .opus are among the file types that can be previewed in Google Drive. |
| What the platform says | The preview of Google Drive is a scaled down version of the file, and it can look a little different when it is opened. |
| Length of one file | up to 30 minutes on the free plan, no minute limit on Pro |
| Free plan | $0: 3 files a day, up to 30 minutes per file, no card |
| Pro plan | $10 a month when you pay yearly ($120 a year), or $20 a month |
Before the support ticket there is the file of the Google Drive audio file. The files are put in order with folders: a file is dragged and dropped into a folder, and the file can be found again through the folders of the left panel. The Russian speech is read once, and the sections Ticket summary, Problem, Impact and urgency are written from it.
The instruction of the support ticket is already written.
The engine does not translate the Google Drive audio file from Russian.
Take the file of the Google Drive audio file as soon as you have it.
A text document that is converted to the Google Docs format can be up to 50 MB.
A description is added to a file or a folder in the panel of details on the right; the description can be written in rich text. The engine does not change the file of the Google Drive audio file; it reads it as it is and writes the support ticket.
A text document that is converted to the Google Docs format can be up to 50 MB. The engine reads the Russian speech of the Google Drive audio file and writes the support ticket from that text.
the support team. The transcript of the Google Drive audio file is read first, and the support ticket comes out of it in the sections Ticket summary, Problem, Impact and urgency.
One file of the Google Drive audio file may be up to 30 minutes on the free plan; the free plan gives 3 files a day.
Bring the file of the Google Drive audio file to your own disk and upload it here; the engine returns the support ticket with the time of every line.
The same task on another recording, with the same steps and the same sections.
Customer call to a support ticketThe page of the task: the instruction that is written for it and an example of the answer.
Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Google Drive audio file to textWhere Google Drive keeps the file, what it holds and what the engine does with it.
Reading: 4 minutesUpdated 
Transcribsi editorial team
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.