Google Meet

Google Meet to a support ticket in Russian

Google Meet to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short

Upload the Google Meet and ask for the support ticket. The speech is in Russian, the engine keeps the time of every line, and one file may be up to 30 minutes. The free plan gives 3 files a day.

How it works

How to get the file and turn it into a support ticket

  1. 1

    Open the More menu

    The recording is opened and the More menu of it is used to download the file to the computer

  2. 2

    Send the recording to the bot

    The engine takes the Google Meet from the widget of the page; the speech is in Russian, and the support ticket comes back with the timecodes.

  3. 3

    Turn the text into the support ticket

    The instruction of the support ticket is written for this task already: it reads the text of the Google Meet and asks for Ticket summary, Problem, Impact and urgency, and it keeps every claim to the transcript.

  4. 4

    Set the language of the speech

    The engine reads 99+ languages; the speech of this Google Meet is in Russian, and the widget carries that setting for the support ticket.

  5. 5

    Check the file before the upload

    The transcript of a meeting holds the spoken words only, so it is not a verbatim record of the call

The result

What comes back from the engine

  • TXT

    One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.

  • TXT, CSV

    The start and the end time of every segment, and the speakers named separately when you ask for it.

  • SRT, VTT

    SRT and VTT with the time of every line, so the recording can carry its own subtitles.

  • Markdown, DOCX

    The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.

The facts

What Google Meet keeps, and what it says about it

Where the file is

The recording of a meeting is saved in the Google Meet folder on the Drive of the organiser, and the link to it comes in the email and in the calendar entry.

What the file is

The transcript of a meeting is a separate Google Doc in the same Google Meet folder, one file for every run of the meeting.

What can go wrong

The transcript of a meeting holds the spoken words only, so it is not a verbatim record of the call.

What the platform says

Only the organiser of the meeting can download the recording of it.

What the platform says

The recording can still be processing right after the meeting ends.

Length of one file

up to 30 minutes on the free plan, no minute limit on Pro

Free plan

$0: 3 files a day, up to 30 minutes per file, no card

Pro plan

$10 a month when you pay yearly ($120 a year), or $20 a month

The case

What the recording does not give you

Before the support ticket there is the file of the Google Meet. The recording of a meeting is saved in the Google Meet folder on the Drive of the organiser, and the link to it comes in the email and in the calendar entry. The Russian speech is read once, and the sections Ticket summary, Problem, Impact and urgency are written from it.

Tips

  • The instruction of the support ticket is already written.

  • The engine does not translate the Google Meet from Russian.

  • Take the file of the Google Meet as soon as you have it.

  • Only the organiser of the meeting can download the recording of it.

  • The recording can still be processing right after the meeting ends.

FAQ

Questions about Google Meet and a support ticket

Which problems can come with the Google Meet?

The transcript of a meeting is a separate Google Doc in the same Google Meet folder, one file for every run of the meeting. The engine does not change the file of the Google Meet; it reads it as it is and writes the support ticket.

What does the Google Meet say about the Google Meet?

The recording can still be processing right after the meeting ends. The engine reads the Russian speech of the Google Meet and writes the support ticket from that text.

Who reads the support ticket after the Google Meet is sent?

the support team. The transcript of the Google Meet is read first, and the support ticket comes out of it in the sections Ticket summary, Problem, Impact and urgency.

Is there a limit to the length of the Google Meet?

One file of the Google Meet may be up to 30 minutes on the free plan; the free plan gives 3 files a day.

Is a link enough for the Google Meet?

Bring the file of the Google Meet to your own disk and upload it here; the engine returns the support ticket with the time of every line.

Reading: 4 minutesUpdated Transcribsi editorial team

Drop a recording — the text arrives in a minute

Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps