Instagram

Instagram Reels to a support ticket in English

Instagram Reels to a support ticket in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short

With the Instagram Reels the engine writes the support ticket: the transcript first, then the sections Ticket summary, Problem, Impact and urgency. The speech is in English, the free plan gives 3 files a day, and one file is up to 30 minutes.

How it works

How to get the file and turn it into a support ticket

  1. 1

    Open the reel

    Open the reel that you want to save and press Next on it

  2. 2

    Give the file to the service

    The recording of the Instagram Reels is attached to the widget of the page with the language of the speech set to English, and the support ticket comes back as a file of text.

  3. 3

    Give the transcript to the instruction

    The instruction that is set for this task goes through the transcript of the Instagram Reels and writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; nothing is added that was not said.

  4. 4

    Set the language of the speech

    The recording of the Instagram Reels is in English, and that is one of the 99+ languages the engine reads; the setting of the widget says English and the support ticket follows.

  5. 5

    Check the file before the upload

    Downloading a reel does not save the music that was added from the music library of Instagram

The result

What comes back from the engine

  • TXT

    One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.

  • TXT, CSV

    The start and the end time of every segment, and the speakers named separately when you ask for it.

  • SRT, VTT

    SRT and VTT with the time of every line, so the recording can carry its own subtitles.

  • Markdown, DOCX

    The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.

The facts

What Instagram keeps, and what it says about it

Where Instagram keeps the file, and what it says about it
WhatWhat the platform says
Where the file isA reel of your own account is saved on the device, and a saved draft is not available from another device.
What the file isDownloading a reel does not save the music that was added from the music library of Instagram.
What can go wrongWhether a reel can be downloaded depends on the settings of the author of it.
Length of one fileup to 30 minutes on the free plan, no minute limit on Pro
Free plan$0: 3 files a day, up to 30 minutes per file, no card
Pro plan$10 a month when you pay yearly ($120 a year), or $20 a month
The case

What the recording does not give you

A reel of your own account is saved on the device, and a saved draft is not available from another device. The English speech of the Instagram Reels is read first, and the support ticket is what the support team gets out of the transcript.

Tips

  • Read the sections of the support ticket before you send it on.

  • The language of the widget is the language of the Instagram Reels.

  • Check who may download the file of the Instagram Reels.

  • Whether a reel can be downloaded depends on the settings of the author of it.

FAQ

Questions about Instagram Reels and a support ticket

What does the Instagram keep for the Instagram Reels?

A reel of your own account is saved on the device, and a saved draft is not available from another device. The file of the Instagram Reels is the input of the engine, and the support ticket is written from it.

What does the Instagram say about the Instagram Reels?

Whether a reel can be downloaded depends on the settings of the author of it. The engine reads the English speech of the Instagram Reels and writes the support ticket from that text.

Who reads the support ticket after the Instagram Reels is sent?

the support team. The transcript of the Instagram Reels is read first, and the support ticket comes out of it in the sections Ticket summary, Problem, Impact and urgency.

What do I get without a card?

3 files a day of up to 30 minutes every day, and the export of the text in the formats of the service, so the support ticket comes back in every one of them.

Do I need an account for the Instagram Reels?

The file of the Instagram Reels and the widget are enough: the engine reads the English speech and writes the support ticket.

Reading: 4 minutesUpdated Transcribsi editorial team

Drop a recording — the text arrives in a minute

Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps