Every file of Google Drive except the documents and the images has a limit of up to 5 TB, and any file type can be stored in Drive.
File of a large size to a support ticket in Russian
File of a large size to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
What the Large file stores is what the engine needs. The Russian speech becomes the support ticket in the sections Ticket summary, Problem, Impact and urgency; one file may be up to 30 minutes, and 3 files a day are free.
How to get the file and turn it into a support ticket
- 1
Upload it
Any file type can be stored in Google Drive, and the file of the recording is uploaded to the folder of the account
- 2
Send the file to the engine
The widget takes the file of the File of a large size as it is and marks the speech as Russian, so the engine does not have to guess what it is about.
- 3
Apply the instruction of the task
The instruction that is set for this task goes through the transcript of the File of a large size and writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; nothing is added that was not said.
- 4
Mark the language of the speech
The engine reads 99+ languages; this File of a large size is in Russian, so the language of the widget is set to Russian for the support ticket.
- 5
Check the file before the upload
The list of the audio formats of Google Drive names MP3, MPEG, WAV, .ogg and .opus, and the list of the video files names WebM, .MPEG4, .3GPP, .MOV, .AVI, .MPEGPS, .WMV, .FLV and .ogg
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
What Large file keeps, and what it says about it
The maximum size of a file that a user can upload is 5 TB, and the maximum size of a file that a user can copy is 750 GB.
The Telegram Bot API sends a photo of up to 5 MB and any other file of up to 50 MB, and it can download the files of up to 20 MB.
The list of the audio formats of Google Drive names MP3, MPEG, WAV, .ogg and .opus, and the list of the video files names WebM, .MPEG4, .3GPP, .MOV, .AVI, .MPEGPS, .WMV, .FLV and .ogg.
The users of Google Workspace can upload 750 GB per day between My Drive and all the shared drives, and the limit applies to the copies as well.
up to 30 minutes on the free plan, no minute limit on Pro
$0: 3 files a day, up to 30 minutes per file, no card
$10 a month when you pay yearly ($120 a year), or $20 a month
What the recording does not give you
The maximum size of a file that a user can upload is 5 TB, and the maximum size of a file that a user can copy is 750 GB. That is the part that depends on the Large file; everything after it is the work of the support ticket, and it is the same for every recording.
Tips
Read the sections of the support ticket before you send it on.
A recording of the File of a large size in Russian is read as Russian.
Check who may download the file of the File of a large size.
Bots can currently send audio files of up to 50 MB in size, and the limit may be changed in the future.
Questions about File of a large size and a support ticket
What does the Large file say about the File of a large size?
Every file of Google Drive except the documents and the images has a limit of up to 5 TB, and any file type can be stored in Drive. The engine reads the Russian speech of the File of a large size and writes the support ticket from that text.
Which problems can come with the File of a large size?
Bots can currently send audio files of up to 50 MB in size, and the limit may be changed in the future. The engine does not change the file of the File of a large size; it reads it as it is and writes the support ticket.
How is the support ticket built from the File of a large size?
The engine reads the Russian speech and the instruction writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; every line comes from the transcript of the File of a large size.
How long may the file be, and how much is free?
One file may be up to 30 minutes on the free plan, and the free plan gives 3 files a day for the support ticket.
Where does the file of the File of a large size wait?
On the Large file. The facts of the table above name the place where the file of the File of a large size is kept and the way it comes off.
Related pages
- The same task on large file to text meeting action items enThe same task on another recording, with the same steps and the same sections.
- Customer call to a support ticketThe page of the task: the instruction that is written for it and an example of the answer.
- Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Sources
- SGoogle Drive Help: Files you can store in Google Drive (read 2026-10-25)support.google.com · checked
- DGoogle Drive API: Limits (read 2026-10-25)developers.google.com · checked
- CTelegram Bot API (read 2026-10-25)core.telegram.org · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.