Loom video to a CRM summary in English
Loom video to a CRM summary in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
Upload the Loom video and ask for the CRM summary. The speech is in English, the engine keeps the time of every line, and one file may be up to 30 minutes. The free plan gives 3 files a day.
How to get the file and turn it into a CRM summary
- 1
Record and check the file
A short video is recorded and the resolution of the saved file is checked
- 2
Attach the recording
The engine takes the Loom video from the widget of the page; the speech is in English, and the CRM summary comes back with the timecodes.
- 3
Ask the written instruction for the CRM summary
The text of the Loom video is given to the instruction of the CRM summary, and the answer is written in the sections Context, Needs and pains, Objections, one after another.
- 4
Tell the engine what it hears
The speech of the Loom video is English, one of the 99+ languages the engine reads, and the widget is left on English while the CRM summary is written.
- 5
Check the file before the upload
The desktop app of Loom records a video in 1080p or in 4K
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
What Loom keeps, and what it says about it
- Where the file is
The resolution of the recording is set in the desktop app: More, Settings, Video Quality, and the wanted resolution is chosen.
- What the file is
A short video is recorded to check the resolution of the saved file.
- What can go wrong
The list of the articles of the knowledge base of Loom is published in the feed of the knowledge base.
- What the platform says
The desktop app of Loom records a video in 1080p or in 4K.
- What the platform says
The Chrome extension of Loom records a video with the camera only in 720p.
- Length of one file
up to 30 minutes on the free plan, no minute limit on Pro
- Free plan
$0: 3 files a day, up to 30 minutes per file, no card
- Pro plan
$10 a month when you pay yearly ($120 a year), or $20 a month
What the recording does not give you
The Loom video holds the voices and the order of the words. The list of the articles of the knowledge base of Loom is published in the feed of the knowledge base. From that text comes the CRM summary, in the sections Context, Needs and pains, Objections.
Tips
A name that was never said in the Loom video stays out of the CRM summary.
Set the language of the Loom video before you send the file.
The file of the Loom video stays on your own disk.
Questions about Loom video and a CRM summary
What does the Loom say about the Loom video?
A short video is recorded to check the resolution of the saved file. The engine reads the English speech of the Loom video and writes the CRM summary from that text.
Which problems can come with the Loom video?
The mobile app of Loom for iOS does not record in 4K whatever the plan of the account. The engine does not change the file of the Loom video; it reads it as it is and writes the CRM summary.
How is the CRM summary built from the Loom video?
The engine reads the English speech and the instruction writes the CRM summary in the sections Context, Needs and pains, Objections; every line comes from the transcript of the Loom video.
Is there a limit to the length of the Loom video?
One file of the Loom video may be up to 30 minutes on the free plan; the free plan gives 3 files a day.
Is a link enough for the Loom video?
Bring the file of the Loom video to your own disk and upload it here; the engine returns the CRM summary with the time of every line.
Related pages
- The same task on lecture recording to text customer call to ticket ruThe same task on another recording, with the same steps and the same sections.
- Sales call to a CRM summaryThe page of the task: the instruction that is written for it and an example of the answer.
- Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
- Loom video to textWhere Loom keeps the file, what it holds and what the engine does with it.
Sources
- SLoom knowledge base: adjust and troubleshoot Loom video recording resolution settings (read 2026-10-25)support.atlassian.com · checked
- SLoom knowledge base: the list of the articles (read 2026-10-25)support.atlassian.com · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Reading: 4 minutesUpdated Transcribsi editorial team
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.