The episode is downloaded in the Podcasts app: the Download button under the episode itself.
Podcast
Podcast episode to a support ticket in Russian
Podcast episode to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short
The Podcast episode from the Podcasts becomes the support ticket: the engine reads the Russian speech and the sections Ticket summary, Problem, Impact and urgency are written from the transcript. The free plan gives 3 files a day of up to 30 minutes.
How to get the file and turn it into a support ticket
- 1
Pick the quality
The app can save the episode in a higher or in a lower quality, and the choice changes the size of the file
- 2
Send the file to the engine
The widget takes the file of the Podcast episode as it is and marks the speech as Russian, so the engine does not have to guess what it is about.
- 3
Apply the instruction of the task
The instruction that is set for this task goes through the transcript of the Podcast episode and writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; nothing is added that was not said.
- 4
Mark the language of the speech
The engine reads 99+ languages; this Podcast episode is in Russian, so the language of the widget is set to Russian for the support ticket.
- 5
Check the file before the upload
The downloaded episode is an MP3 file, and the app can offer it in a higher or in a lower quality
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
What Podcasts keeps, and what it says about it
The downloaded episode is an MP3 file, and the app can offer it in a higher or in a lower quality.
By default the app takes the audio of the episode, not the video of it.
up to 30 minutes on the free plan, no minute limit on Pro
$0: 3 files a day, up to 30 minutes per file, no card
$10 a month when you pay yearly ($120 a year), or $20 a month
The case
What the recording does not give you
The episode is downloaded in the Podcasts app: the Download button under the episode itself. That is the part that depends on the Podcasts; everything after it is the work of the support ticket, and it is the same for every recording.
Tips
Read the sections of the support ticket before you send it on.
A recording of the Podcast episode in Russian is read as Russian.
Check who may download the file of the Podcast episode.
By default the app takes the audio of the episode, not the video of it.
Questions about Podcast episode and a support ticket
What does the Podcasts say about the Podcast episode?
The episode is downloaded in the Podcasts app: the Download button under the episode itself. The engine reads the Russian speech of the Podcast episode and writes the support ticket from that text.
Which problems can come with the Podcast episode?
By default the app takes the audio of the episode, not the video of it. The engine does not change the file of the Podcast episode; it reads it as it is and writes the support ticket.
How is the support ticket built from the Podcast episode?
The engine reads the Russian speech and the instruction writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; every line comes from the transcript of the Podcast episode.
How long may the file be, and how much is free?
One file may be up to 30 minutes on the free plan, and the free plan gives 3 files a day for the support ticket.
Where does the file of the Podcast episode wait?
On the Podcasts. The facts of the table above name the place where the file of the Podcast episode is kept and the way it comes off.
Related pages
- The same task on podcast episode to text meeting action items enThe same task on another recording, with the same steps and the same sections.
- Customer call to a support ticketThe page of the task: the instruction that is written for it and an example of the answer.
- Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
- Podcast episode to textWhere Podcasts keeps the file, what it holds and what the engine does with it.
Sources
- SiPhone user guide: download, save and remove podcasts (read 2026-10-24)support.apple.com · checked
- WBBC Sounds help: download a podcast (read 2026-10-24)www.bbc.co.uk · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Reading: 4 minutesUpdated Transcribsi editorial team
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.
3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps