RingCentral supports both automatic call recording and on-demand call recording, and the guide says how each of them is started.
RingCentral, step by step
How to transcribe calls in RingCentral
How to transcribe calls in RingCentral: the steps that take the RingCentral recording and turn it into text. Free $0, 3 files a day.
3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short
RingCentral keeps the recording on its own servers, and the first step is to bring it down. The speakers of the recording are told apart on request. The file of the recording may be 30 minutes, and the free plan is $0 with 3 files a day.
How to transcribe calls in RingCentral, step by step
- 1
Open the call log
The call log of the account holds the recording, and the metadata of the call record points at the file.
- 2
Take the recording
The recording is downloaded from the call record, and it is the sound of the call and nothing else.
- 3
Mind the consent
A call recording is a record of other people, so the people in the call have to know that it is made.
- 4
Send the file to the engine
Drop the file of the RingCentral recording on the widget above, set the language and switch the speaker split on when more than one person talks.
- 5
Read the text, fix a name
The text comes back one segment per line, with the start and the end time of every piece. A wrong name is fixed in the editor.
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
How RingCentral stores the file, and what it says about it
The recording is a part of the call log, so it is read from there and not from the folder of a program on the computer.
up to 30 minutes on the free plan, no minute limit on Pro
$0: 3 files a day, up to 30 minutes per file, no card
The case
What the recording does not give you
The RingCentral recording is already on your disk, and it already holds the whole meeting. Getting the file is the part that depends on the platform; the text depends on nothing but the engine. A search then turns into a quotation with a timestamp, because the time of every line stayed in the text.
Tips
Turn on the split by speaker when more than two people talk in the RingCentral recording.
Give the speakers of the RingCentral recording their names in the editor, one time, and export again.
Send the audio track of the RingCentral recording when the platform gives you both.
The audio of the RingCentral recording is smaller than the video of the same call.
Export SRT when the RingCentral recording has to become a subtitled video.
Questions about how to transcribe calls in RingCentral
Can I search the text after I transcribe calls in RingCentral?
Our own engine reads the RingCentral recording and gives the text back; the part the platform decides is only the download.
What are the steps to transcribe calls in RingCentral?
For how to transcribe calls in RingCentral, the text comes out of one upload: the file of the RingCentral recording goes to the engine and the text comes back.
What do I need before I transcribe calls in RingCentral?
The recording of RingCentral is enough for the engine, and the text of it comes back with the time of every line.
Do I need an account to transcribe calls in RingCentral?
Upload the RingCentral recording and read the result: our own engine writes down what it hears, with the time of every piece.
What is in the file after I transcribe calls in RingCentral?
The file is all it takes: the RingCentral recording goes to our own engine and a document comes back.
Related pages
RingCentral call recording transcription
RingCentral call recording transcription: the steps of the platform, and what comes back from the engine.
How to transcribe a podcastHow to transcribe a podcast: the file of Podcasts, the limits of it and the price of the service.
Audacity audio to textAudacity audio to text: what Audacity says about the recording, and what the engine adds to it.
Transcribe meeting to textWhat a call recording gives you, and how the text of it comes back.
Sources
- DCall Recordings (read 2026-10-25)developers.ringcentral.com · checked
- SRecording phone calls in the RingCentral app (read 2026-10-25)support.ringcentral.com · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Reading: 4 minutesUpdated Transcribsi editorial team
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.
3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps