Does the service record the calls for us?
No. Nothing of ours sits inside the phone system, no bot joins the line and no account of ours is inside the CRM. The team exports the recording and uploads it.
Sales call transcript: upload the recordings of your team and get the text with every voice named and the time of every line, to run a coaching session on it.
A sales team needs the calls of the week in text, not a summary of one call. Upload the recording of every call and switch on the split by speaker: each rep and each customer gets a line. Pro is $10 a month paid yearly.
Take the recordings the phone system left behind, one file for one call. Every file holds up to 30 minutes, and the name of the file is the name of the deal.
Put the files on the widget above, set 99+ languages or leave the detection on, and switch the split by speaker on. The rep and the customer get a name of their own.
Every line carries the time it starts and ends, so the objection, the discount and the promise are found with the minute they were said in, and the recording is checked there.
Export CSV to get one row per line with the time and the speaker, and DOCX on Pro for a handover of a single call. The sheet is what a coaching session is built on.
Plain text for an email, a note or a chat
Subtitles for video editors and platforms
Subtitles for a browser and a website
A table: time, speaker, text
A Word document with speakers and times
Text with headings for notes
| Service | What it is | Price we read |
|---|---|---|
| Fireflies | an AI meeting assistant: it records the meeting, writes the summary and pushes it into a CRM | $0 with unlimited transcription, 400 minutes of storage per team and 20 AI credits; Pro $18 a seat a month or $10 paid yearly |
| Transkriptor | a transcription and meeting assistant: files, YouTube links, live meetings, summaries and subtitles | $0: 90 minutes of transcription; Lite $9.99 a month for 300 minutes |
| Tactiq | a meeting companion: a Chrome extension for Google Meet, Zoom and Microsoft Teams, a summary and integrations | €0: 10 transcripts a month, 5 AI credits; Pro €6.67 a user a month, billed annually |
| Sonix | 30 minutes, no card | the price is looked up on their pricing page |
Ten calls a week cannot be listened to every week. What the team can do is read them: the opening line, the question the customer asked twice, the moment the price was named, the promise about Friday. In text, with the time of every line, the calls become something a manager reads in an hour.
One file for one call, named after the deal.
Turn the split by speaker on for every file.
Export CSV once a week for the whole team.
Correct the names before the transcript is read.
No. Nothing of ours sits inside the phone system, no bot joins the line and no account of ours is inside the CRM. The team exports the recording and uploads it.
Export CSV and search the sheet: every row carries the time and the speaker of the line. The name of the file and the timecode of the line take you back to the second in the recording.
The transcript keeps every line, and the timecode tells you where the ten minutes are. Correct the transcript in the editor before it goes into a coaching session: the corrected text stays in the export.
The free plan is $0 with 3 files a day, up to 30 minutes per file. Pro is $10 a month paid yearly ($120 a year) or $20 a month paid monthly, and it gives no minute limit of audio a month.
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.