Voice memo

Voice memo to a support ticket in English

Voice memo to a support ticket in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short

The Voice memo from the iPhone becomes the support ticket: the engine reads the English speech and the sections Ticket summary, Problem, Impact and urgency are written from the transcript. The free plan gives 3 files a day of up to 30 minutes.

How it works

How to get the file and turn it into a support ticket

  1. 1

    Record the memo

    Open the Voice Memos app and record with the built-in or with an external microphone

  2. 2

    Send the recording to the bot

    The recording of the Voice memo is attached to the widget of the page with the language of the speech set to English, and the support ticket comes back as a file of text.

  3. 3

    Run the instruction of the support ticket

    The transcript of the Voice memo goes to the instruction that is written for the support ticket, and the sections of the answer are Ticket summary, Problem, Impact and urgency.

  4. 4

    Set the language of the speech

    The recording of the Voice memo is in English, and that is one of the 99+ languages the engine reads; the setting of the widget says English and the support ticket follows.

  5. 5

    Check the file before the upload

    The recording is shared out of the app: Share, and then AirDrop, Mail or Messages

The result

What comes back from the engine

  • TXT

    One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.

  • TXT, CSV

    The start and the end time of every segment, and the speakers named separately when you ask for it.

  • SRT, VTT

    SRT and VTT with the time of every line, so the recording can carry its own subtitles.

  • Markdown, DOCX

    The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.

The facts

What iPhone keeps, and what it says about it

Where the file is

The Voice Memos app of a phone records with the built-in microphone or with an external one, and the file stays in the app.

What the file is

The recording is shared out of the app: Share, and then AirDrop, Mail or Messages.

What can go wrong

The transcript of the app needs iOS 18 and an iPhone 12 or a newer one.

Length of one file

up to 30 minutes on the free plan, no minute limit on Pro

Free plan

$0: 3 files a day, up to 30 minutes per file, no card

Pro plan

$10 a month when you pay yearly ($120 a year), or $20 a month

The case

What the recording does not give you

The Voice Memos app of a phone records with the built-in microphone or with an external one, and the file stays in the app. The Voice memo is read by the engine in English, and the support ticket is written from the text, not from a guess.

Tips

  • The instruction of the support ticket is already written.

  • Set the language of the Voice memo before you send the file.

  • Take the file of the Voice memo as soon as you have it.

  • The transcript of the app needs iOS 18 and an iPhone 12 or a newer one.

FAQ

Questions about Voice memo and a support ticket

Which problems can come with the Voice memo?

The Voice Memos app of a phone records with the built-in microphone or with an external one, and the file stays in the app. The engine does not change the file of the Voice memo; it reads it as it is and writes the support ticket.

What does the iPhone say about the Voice memo?

The transcript of the app needs iOS 18 and an iPhone 12 or a newer one. The engine reads the English speech of the Voice memo and writes the support ticket from that text.

How is the support ticket built from the Voice memo?

The engine reads the English speech and the instruction writes the support ticket in the sections Ticket summary, Problem, Impact and urgency; every line comes from the transcript of the Voice memo.

Is there a limit to the length of the Voice memo?

One file of the Voice memo may be up to 30 minutes on the free plan; the free plan gives 3 files a day.

Is a link enough for the Voice memo?

Bring the file of the Voice memo to your own disk and upload it here; the engine returns the support ticket with the time of every line.

Related pages

The same task on voice memo to text lecture to notes ru

The same task on another recording, with the same steps and the same sections.

Customer call to a support ticket

The page of the task: the instruction that is written for it and an example of the answer.

Transcribe audio to text

What the service does with a file: the formats of the export, the limits and the plans.

Voice memo to text

Where iPhone keeps the file, what it holds and what the engine does with it.

Sources

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    Pricing page (read 2026-10-25)transcrib.si · checked

Reading: 4 minutesUpdated Transcribsi editorial team

Drop a recording — the text arrives in a minute

Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps