Voice memo

Voice memo to a support ticket in Russian

Voice memo to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short

Upload the Voice memo from the iPhone and ask for the support ticket. The speech is in Russian, the engine keeps the time of every line, and one file may be up to 30 minutes. The free plan gives 3 files a day.

How it works

How to get the file and turn it into a support ticket

  1. 1

    Share the file

    The Share sheet of the app sends the file through AirDrop, through Mail or through Messages

  2. 2

    Send the recording to the bot

    The engine takes the Voice memo from the widget of the page; the speech is in Russian, and the support ticket comes back with the timecodes.

  3. 3

    Turn the text into the support ticket

    The instruction of the support ticket is written for this task already: it reads the text of the Voice memo and asks for Ticket summary, Problem, Impact and urgency, and it keeps every claim to the transcript.

  4. 4

    Set the language of the speech

    The engine reads 99+ languages; the speech of this Voice memo is in Russian, and the widget carries that setting for the support ticket.

  5. 5

    Check the file before the upload

    The recording is shared out of the app: Share, and then AirDrop, Mail or Messages

The result

What comes back from the engine

  • TXT

    One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.

  • TXT, CSV

    The start and the end time of every segment, and the speakers named separately when you ask for it.

  • SRT, VTT

    SRT and VTT with the time of every line, so the recording can carry its own subtitles.

  • Markdown, DOCX

    The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.

The facts

What iPhone keeps, and what it says about it

Where iPhone keeps the file, and what it says about it
WhatWhat the platform says
Where the file isThe Voice Memos app of a phone records with the built-in microphone or with an external one, and the file stays in the app.
What the file isThe recording is shared out of the app: Share, and then AirDrop, Mail or Messages.
What can go wrongThe transcript of the app needs iOS 18 and an iPhone 12 or a newer one.
Length of one fileup to 30 minutes on the free plan, no minute limit on Pro
Free plan$0: 3 files a day, up to 30 minutes per file, no card
Pro plan$10 a month when you pay yearly ($120 a year), or $20 a month
The case

What the recording does not give you

Before the support ticket there is the file of the Voice memo. The Voice Memos app of a phone records with the built-in microphone or with an external one, and the file stays in the app. The Russian speech is read once, and the sections Ticket summary, Problem, Impact and urgency are written from it.

Tips

  • The instruction of the support ticket is already written.

  • The engine does not translate the Voice memo from Russian.

  • Take the file of the Voice memo as soon as you have it.

  • The transcript of the app needs iOS 18 and an iPhone 12 or a newer one.

FAQ

Questions about Voice memo and a support ticket

Which problems can come with the Voice memo?

The Voice Memos app of a phone records with the built-in microphone or with an external one, and the file stays in the app. The engine does not change the file of the Voice memo; it reads it as it is and writes the support ticket.

What does the iPhone say about the Voice memo?

The transcript of the app needs iOS 18 and an iPhone 12 or a newer one. The engine reads the Russian speech of the Voice memo and writes the support ticket from that text.

Who reads the support ticket after the Voice memo is sent?

the support team. The transcript of the Voice memo is read first, and the support ticket comes out of it in the sections Ticket summary, Problem, Impact and urgency.

Is there a limit to the length of the Voice memo?

One file of the Voice memo may be up to 30 minutes on the free plan; the free plan gives 3 files a day.

Is a link enough for the Voice memo?

Bring the file of the Voice memo to your own disk and upload it here; the engine returns the support ticket with the time of every line.

Reading: 4 minutesUpdated Transcribsi editorial team

Drop a recording — the text arrives in a minute

Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps