The automatic recording is switched on for a user in the Site Administration: User Management, Edit User, and then the Security section.
Webex recording
Webex recording to a CRM summary in English
Webex recording to a CRM summary in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short
Upload the Webex recording and ask for the CRM summary. The speech is in English, the engine keeps the time of every line, and one file may be up to 30 minutes. The free plan gives 3 files a day.
How to get the file and turn it into a CRM summary
- 1
Save the setting
The setting is saved, and every meeting of the user is recorded from the start
- 2
Attach the recording
The engine takes the Webex recording from the widget of the page; the speech is in English, and the CRM summary comes back with the timecodes.
- 3
Ask the written instruction for the CRM summary
The text of the Webex recording is given to the instruction of the CRM summary, and the answer is written in the sections Context, Needs and pains, Objections, one after another.
- 4
Tell the engine what it hears
The speech of the Webex recording is English, one of the 99+ languages the engine reads, and the widget is left on English while the CRM summary is written.
- 5
Check the file before the upload
The recording of the meeting, of the event or of the training session is a cloud recording of the account of the site
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
What Webex keeps, and what it says about it
The setting is also set when a new user is added, with the same switch Automatically record all meetings.
The Meetings desktop app is downloaded and installed from the invitation to a meeting.
The recording of the meeting, of the event or of the training session is a cloud recording of the account of the site.
The recording starts when the meeting begins and cannot be stopped or paused after the start.
up to 30 minutes on the free plan, no minute limit on Pro
$0: 3 files a day, up to 30 minutes per file, no card
$10 a month when you pay yearly ($120 a year), or $20 a month
The case
What the recording does not give you
The Webex recording holds the voices and the order of the words. The Meetings desktop app is downloaded and installed from the invitation to a meeting. From that text comes the CRM summary, in the sections Context, Needs and pains, Objections.
Tips
A name that was never said in the Webex recording stays out of the CRM summary.
Set the language of the Webex recording before you send the file.
The file of the Webex recording stays on your own disk.
Before the feature is switched on, the administrators of the site must allow the overage of the storage.
The recording starts when the meeting begins and cannot be stopped or paused after the start.
Questions about Webex recording and a CRM summary
What does the Webex say about the Webex recording?
The Meetings desktop app is downloaded and installed from the invitation to a meeting. The engine reads the English speech of the Webex recording and writes the CRM summary from that text.
Which problems can come with the Webex recording?
The recording starts when the meeting begins and cannot be stopped or paused after the start. The engine does not change the file of the Webex recording; it reads it as it is and writes the CRM summary.
How is the CRM summary built from the Webex recording?
The engine reads the English speech and the instruction writes the CRM summary in the sections Context, Needs and pains, Objections; every line comes from the transcript of the Webex recording.
Is there a limit to the length of the Webex recording?
One file of the Webex recording may be up to 30 minutes on the free plan; the free plan gives 3 files a day.
Is a link enough for the Webex recording?
Bring the file of the Webex recording to your own disk and upload it here; the engine returns the CRM summary with the time of every line.
Related pages
- The same task on instagram reels to text customer call to ticket ruThe same task on another recording, with the same steps and the same sections.
- Sales call to a CRM summaryThe page of the task: the instruction that is written for it and an example of the answer.
- Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
- Webex recording to textWhere Webex keeps the file, what it holds and what the engine does with it.
Sources
- WWebex help: enable automatic recordings (snapshot of the article) (read 2026-10-25)web.archive.org · checked
- WWebex help: download the Webex Meetings desktop app (snapshot of the article) (read 2026-10-25)web.archive.org · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Reading: 4 minutesUpdated Transcribsi editorial team
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.
3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps