Which problems can come with the Webex recording?
The Meetings desktop app is downloaded and installed from the invitation to a meeting. The engine does not change the file of the Webex recording; it reads it as it is and writes the CRM summary.
Webex recording to a CRM summary in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
The Webex recording becomes the CRM summary: the engine reads the Russian speech and the sections Context, Needs and pains, Objections are written from the transcript. The free plan gives 3 files a day of up to 30 minutes.
You sign in to the Site Administration and open User Management and Edit User
The file of the Webex recording is sent as an attachment; the language of the speech is Russian, and the CRM summary comes back in the export of the service.
The instruction of the CRM summary is written for this task already: it reads the text of the Webex recording and asks for Context, Needs and pains, Objections, and it keeps every claim to the transcript.
The engine reads 99+ languages; this Webex recording is in Russian, so the language of the widget is set to Russian for the CRM summary.
The recording of the meeting, of the event or of the training session is a cloud recording of the account of the site
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
The start and the end time of every segment, and the speakers named separately when you ask for it.
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
| What | What the platform says |
|---|---|
| Where the file is | The automatic recording is switched on for a user in the Site Administration: User Management, Edit User, and then the Security section. |
| What the file is | The setting is also set when a new user is added, with the same switch Automatically record all meetings. |
| What can go wrong | The Meetings desktop app is downloaded and installed from the invitation to a meeting. |
| What the platform says | The recording of the meeting, of the event or of the training session is a cloud recording of the account of the site. |
| What the platform says | The recording starts when the meeting begins and cannot be stopped or paused after the start. |
| Length of one file | up to 30 minutes on the free plan, no minute limit on Pro |
| Free plan | $0: 3 files a day, up to 30 minutes per file, no card |
| Pro plan | $10 a month when you pay yearly ($120 a year), or $20 a month |
The automatic recording is switched on for a user in the Site Administration: User Management, Edit User, and then the Security section. That is the part that depends on the Webex; everything after it is the work of the CRM summary, and it is the same for every recording.
Read the sections of the CRM summary before you send it on.
Mark the language of the speech of the Webex recording.
A file over 30 minutes has to be cut into parts; the Pro plan takes a recording of any length.
The recording starts when the meeting begins and cannot be stopped or paused after the start.
Before the feature is switched on, the administrators of the site must allow the overage of the storage.
The Meetings desktop app is downloaded and installed from the invitation to a meeting. The engine does not change the file of the Webex recording; it reads it as it is and writes the CRM summary.
The recording starts when the meeting begins and cannot be stopped or paused after the start. The file of the Webex recording is the input of the engine, and the CRM summary is written from it.
the CRM summary in the sections Context, Needs and pains, Objections, with the time of every line of the recording of the Webex recording.
3 files a day of up to 30 minutes every day, and the export of the text in the formats of the service, so the CRM summary comes back in every one of them.
The file of the Webex recording and the widget are enough: the engine reads the Russian speech and writes the CRM summary.
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.