Webex recording

Webex recording to a CRM summary in Russian

Webex recording to a CRM summary in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short

The Webex recording becomes the CRM summary: the engine reads the Russian speech and the sections Context, Needs and pains, Objections are written from the transcript. The free plan gives 3 files a day of up to 30 minutes.

How it works

How to get the file and turn it into a CRM summary

  1. 1

    Open the administration

    You sign in to the Site Administration and open User Management and Edit User

  2. 2

    Send the recording to the bot

    The file of the Webex recording is sent as an attachment; the language of the speech is Russian, and the CRM summary comes back in the export of the service.

  3. 3

    Run the instruction of the CRM summary

    The instruction of the CRM summary is written for this task already: it reads the text of the Webex recording and asks for Context, Needs and pains, Objections, and it keeps every claim to the transcript.

  4. 4

    Set the language of the speech

    The engine reads 99+ languages; this Webex recording is in Russian, so the language of the widget is set to Russian for the CRM summary.

  5. 5

    Check the file before the upload

    The recording of the meeting, of the event or of the training session is a cloud recording of the account of the site

The result

What comes back from the engine

  • TXT

    One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.

  • TXT, CSV

    The start and the end time of every segment, and the speakers named separately when you ask for it.

  • SRT, VTT

    SRT and VTT with the time of every line, so the recording can carry its own subtitles.

  • Markdown, DOCX

    The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.

The facts

What Webex keeps, and what it says about it

Where Webex keeps the file, and what it says about it
WhatWhat the platform says
Where the file isThe automatic recording is switched on for a user in the Site Administration: User Management, Edit User, and then the Security section.
What the file isThe setting is also set when a new user is added, with the same switch Automatically record all meetings.
What can go wrongThe Meetings desktop app is downloaded and installed from the invitation to a meeting.
What the platform saysThe recording of the meeting, of the event or of the training session is a cloud recording of the account of the site.
What the platform saysThe recording starts when the meeting begins and cannot be stopped or paused after the start.
Length of one fileup to 30 minutes on the free plan, no minute limit on Pro
Free plan$0: 3 files a day, up to 30 minutes per file, no card
Pro plan$10 a month when you pay yearly ($120 a year), or $20 a month
The case

What the recording does not give you

The automatic recording is switched on for a user in the Site Administration: User Management, Edit User, and then the Security section. That is the part that depends on the Webex; everything after it is the work of the CRM summary, and it is the same for every recording.

Tips

  • Read the sections of the CRM summary before you send it on.

  • Mark the language of the speech of the Webex recording.

  • A file over 30 minutes has to be cut into parts; the Pro plan takes a recording of any length.

  • The recording starts when the meeting begins and cannot be stopped or paused after the start.

  • Before the feature is switched on, the administrators of the site must allow the overage of the storage.

FAQ

Questions about Webex recording and a CRM summary

Which problems can come with the Webex recording?

The Meetings desktop app is downloaded and installed from the invitation to a meeting. The engine does not change the file of the Webex recording; it reads it as it is and writes the CRM summary.

What does the Webex keep for the Webex recording?

The recording starts when the meeting begins and cannot be stopped or paused after the start. The file of the Webex recording is the input of the engine, and the CRM summary is written from it.

What comes back after the Russian Webex recording is read?

the CRM summary in the sections Context, Needs and pains, Objections, with the time of every line of the recording of the Webex recording.

What do I get without a card?

3 files a day of up to 30 minutes every day, and the export of the text in the formats of the service, so the CRM summary comes back in every one of them.

Do I need an account for the Webex recording?

The file of the Webex recording and the widget are enough: the engine reads the Russian speech and writes the CRM summary.

Reading: 4 minutesUpdated Transcribsi editorial team

Drop a recording — the text arrives in a minute

Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps