Microsoft Teams to a support ticket in Russian
Microsoft Teams to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
Upload the Microsoft Teams and ask for the support ticket. The speech is in Russian, the engine keeps the time of every line, and one file may be up to 30 minutes. The free plan gives 3 files a day.
How to get the file and turn it into a support ticket
- 1
Download it
More options is pressed, Download is chosen, and the MP4 file lands on the computer
- 2
Send the recording to the bot
The engine takes the Microsoft Teams from the widget of the page; the speech is in Russian, and the support ticket comes back with the timecodes.
- 3
Turn the text into the support ticket
The instruction of the support ticket is written for this task already: it reads the text of the Microsoft Teams and asks for Ticket summary, Problem, Impact and urgency, and it keeps every claim to the transcript.
- 4
Set the language of the speech
The engine reads 99+ languages; the speech of this Microsoft Teams is in Russian, and the widget carries that setting for the support ticket.
- 5
Check the file before the upload
The recording of a meeting in Microsoft Teams is an MP4 file
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
What Microsoft Teams keeps, and what it says about it
- Where the file is
A meeting that is not in a channel is saved as an MP4 in the Recordings folder of the organiser on OneDrive; a meeting in a channel is kept in the Files of SharePoint.
- What the file is
The recording of a meeting in Microsoft Teams is an MP4 file.
- What can go wrong
Only the organiser of the meeting can download the recording of it.
- What the platform says
A meeting recording that was not downloaded is deleted after 21 days.
- Length of one file
up to 30 minutes on the free plan, no minute limit on Pro
- Free plan
$0: 3 files a day, up to 30 minutes per file, no card
- Pro plan
$10 a month when you pay yearly ($120 a year), or $20 a month
What the recording does not give you
Before the support ticket there is the file of the Microsoft Teams. A meeting that is not in a channel is saved as an MP4 in the Recordings folder of the organiser on OneDrive; a meeting in a channel is kept in the Files of SharePoint. The Russian speech is read once, and the sections Ticket summary, Problem, Impact and urgency are written from it.
Tips
The instruction of the support ticket is already written.
The engine does not translate the Microsoft Teams from Russian.
Take the file of the Microsoft Teams as soon as you have it.
Only the organiser of the meeting can download the recording of it.
A meeting recording that was not downloaded is deleted after 21 days.
Questions about Microsoft Teams and a support ticket
Which problems can come with the Microsoft Teams?
A meeting that is not in a channel is saved as an MP4 in the Recordings folder of the organiser on OneDrive; a meeting in a channel is kept in the Files of SharePoint. The file of the Microsoft Teams stays as it is, and the support ticket is written from the text.
What does the Microsoft Teams say about the Microsoft Teams?
Only the organiser of the meeting can download the recording of it. The engine reads the Russian speech of the Microsoft Teams and writes the support ticket from that text.
Who reads the support ticket after the Microsoft Teams is sent?
the support team. The transcript of the Microsoft Teams is read first, and the support ticket comes out of it in the sections Ticket summary, Problem, Impact and urgency.
Is there a limit to the length of the Microsoft Teams?
One file of the Microsoft Teams may be up to 30 minutes on the free plan; the free plan gives 3 files a day.
Is a link enough for the Microsoft Teams?
Bring the file of the Microsoft Teams to your own disk and upload it here; the engine returns the support ticket with the time of every line.
Related pages
- The same task on microsoft teams recording meeting action items enThe same task on another recording, with the same steps and the same sections.
- Customer call to a support ticketThe page of the task: the instruction that is written for it and an example of the answer.
- Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
- Microsoft Teams to textWhere Microsoft Teams keeps the file, what it holds and what the engine does with it.
Sources
- SMicrosoft support: play, share and download a meeting recording in Microsoft Teams (read 2026-10-24)support.microsoft.com · checked
- LMicrosoft Learn: the change to the meeting recording of Teams (read 2026-10-24)learn.microsoft.com · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Reading: 4 minutesUpdated Transcribsi editorial team
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.