Phone voicemail

Voicemail to a support ticket in Russian

Voicemail to a support ticket in Russian: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short

What the iPhone stores is what the engine needs. The Russian speech becomes the support ticket in the sections Ticket summary, Problem, Impact and urgency; one file may be up to 30 minutes, and 3 files a day are free.

How it works

How to get the file and turn it into a support ticket

  1. 1

    Share the recording

    The share sheet of the message opens the audio of the voicemail, and it can be saved to the Files app

  2. 2

    Upload the file

    The widget takes the file of the Voicemail as it is and marks the speech as Russian, so the engine does not have to guess what it is about.

  3. 3

    Ask the written instruction for the support ticket

    The transcript of the Voicemail goes to the instruction that is written for the support ticket, and the sections of the answer are Ticket summary, Problem, Impact and urgency.

  4. 4

    Name the language of the speech

    The recording of the Voicemail is in Russian, and that is one of the 99+ languages the engine reads; the setting of the widget says Russian and the support ticket follows.

  5. 5

    Check the file before the upload

    The transcript of a voicemail is shown next to the message on the screen of the phone

The result

What comes back from the engine

  • TXT

    One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.

  • TXT, CSV

    The start and the end time of every segment, and the speakers named separately when you ask for it.

  • SRT, VTT

    SRT and VTT with the time of every line, so the recording can carry its own subtitles.

  • Markdown, DOCX

    The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.

The facts

What iPhone keeps, and what it says about it

Where the file is

The voicemail of a phone is in the Phone app: the Voicemail tab, then the message itself.

What the file is

The transcript of a voicemail is shown next to the message on the screen of the phone.

What can go wrong

The transcription of voicemails is in beta and covers English messages only.

What the platform says

The transcription of a voicemail depends on the quality of the recording of it.

Length of one file

up to 30 minutes on the free plan, no minute limit on Pro

Free plan

$0: 3 files a day, up to 30 minutes per file, no card

Pro plan

$10 a month when you pay yearly ($120 a year), or $20 a month

The case

What the recording does not give you

The voicemail of a phone is in the Phone app: the Voicemail tab, then the message itself. The Russian speech of the Voicemail is read first, and the support ticket is what the support team gets out of the transcript.

Tips

  • A name that was never said in the Voicemail stays out of the support ticket.

  • The language of the widget is the language of the Voicemail.

  • A file over 30 minutes has to be cut into parts; the Pro plan takes a recording of any length.

  • The transcription of a voicemail depends on the quality of the recording of it.

  • The transcription of voicemails is in beta and covers English messages only.

FAQ

Questions about Voicemail and a support ticket

What does the iPhone keep for the Voicemail?

The voicemail of a phone is in the Phone app: the Voicemail tab, then the message itself. The file of the Voicemail is the input of the engine, and the support ticket is written from it.

What does the iPhone say about the Voicemail?

The transcription of voicemails is in beta and covers English messages only. The engine reads the Russian speech of the Voicemail and writes the support ticket from that text.

What comes back after the Russian Voicemail is read?

the support ticket in the sections Ticket summary, Problem, Impact and urgency, with the time of every line of the recording of the Voicemail.

What do I get without a card?

3 files a day of up to 30 minutes every day, and the export of the text in the formats of the service, so the support ticket comes back in every one of them.

Do I need an account for the Voicemail?

The file of the Voicemail and the widget are enough: the engine reads the Russian speech and writes the support ticket.

Related pages

Sources

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    Pricing page (read 2026-10-25)transcrib.si · checked

Reading: 4 minutesUpdated Transcribsi editorial team

Drop a recording — the text arrives in a minute

Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.

3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps