Which problems can come with the Voicemail?
The voicemail of a phone is in the Phone app: the Voicemail tab, then the message itself. The engine does not change the file of the Voicemail; it reads it as it is and writes the CRM summary.
Phone voicemail
Voicemail to a CRM summary in English
Voicemail to a CRM summary in English: send the file and get the text with the timecodes. One file may be up to 30 minutes on the free plan, no minute limit on Pro.
3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps
In short
With the Voicemail from the iPhone the engine writes the CRM summary: the transcript first, then the sections Context, Needs and pains, Objections. The speech is in English, the free plan gives 3 files a day, and one file is up to 30 minutes.
How to get the file and turn it into a CRM summary
- 1
Do not rely on the built-in text
The transcription of the phone is in beta, it covers English messages, and it depends on the quality of the recording
- 2
Hand the file over
The widget takes the file of the Voicemail as it is and marks the speech as English, so the engine does not have to guess what it is about.
- 3
Apply the instruction of the task
The ready instruction reads the transcript of the Voicemail as the person who enters the deal, and the CRM summary comes in the sections Context, Needs and pains, Objections.
- 4
Name the language of the speech
The recording of the Voicemail is in English, and that is one of the 99+ languages the engine reads; the setting of the widget says English and the CRM summary follows.
- 5
Check the file before the upload
The transcript of a voicemail is shown next to the message on the screen of the phone
What comes back from the engine
- TXT
One segment per line, the way a person wrote it down. It is the format to paste into a ticket, a chat or a document.
- TXT, CSV
The start and the end time of every segment, and the speakers named separately when you ask for it.
- SRT, VTT
SRT and VTT with the time of every line, so the recording can carry its own subtitles.
- Markdown, DOCX
The transcript is edited through the API and exported as Markdown for a wiki, or as DOCX for a review.
What iPhone keeps, and what it says about it
| What | What the platform says |
|---|---|
| Where the file is | The voicemail of a phone is in the Phone app: the Voicemail tab, then the message itself. |
| What the file is | The transcript of a voicemail is shown next to the message on the screen of the phone. |
| What can go wrong | The transcription of voicemails is in beta and covers English messages only. |
| What the platform says | The transcription of a voicemail depends on the quality of the recording of it. |
| Length of one file | up to 30 minutes on the free plan, no minute limit on Pro |
| Free plan | $0: 3 files a day, up to 30 minutes per file, no card |
| Pro plan | $10 a month when you pay yearly ($120 a year), or $20 a month |
The case
What the recording does not give you
The voicemail of a phone is in the Phone app: the Voicemail tab, then the message itself. The English speech of the Voicemail is read first, and the CRM summary is what the person who enters the deal gets out of the transcript.
Tips
A name that was never said in the Voicemail stays out of the CRM summary.
Set the language of the Voicemail before you send the file.
The file of the Voicemail stays on your own disk.
The transcription of voicemails is in beta and covers English messages only.
The transcription of a voicemail depends on the quality of the recording of it.
Questions about Voicemail and a CRM summary
What does the iPhone keep for the Voicemail?
The transcription of voicemails is in beta and covers English messages only. The file of the Voicemail is the input of the engine, and the CRM summary is written from it.
Who reads the CRM summary after the Voicemail is sent?
the person who enters the deal. The transcript of the Voicemail is read first, and the CRM summary comes out of it in the sections Context, Needs and pains, Objections.
What do I get without a card?
3 files a day of up to 30 minutes every day, and the export of the text in the formats of the service, so the CRM summary comes back in every one of them.
Do I need an account for the Voicemail?
The file of the Voicemail and the widget are enough: the engine reads the English speech and writes the CRM summary.
Related pages
The same task on google meet recording customer call to ticket ru
The same task on another recording, with the same steps and the same sections.
Sales call to a CRM summaryThe page of the task: the instruction that is written for it and an example of the answer.
Transcribe audio to textWhat the service does with a file: the formats of the export, the limits and the plans.
Voicemail to textWhere iPhone keeps the file, what it holds and what the engine does with it.
Sources
- SiPhone user guide: check the voicemail (read 2026-10-24)support.apple.com · checked
- SiPhone user guide: transcribe a voicemail (read 2026-10-24)support.apple.com · checked
- TTranscription service page (read 2026-10-25)transcrib.si · checked
- TPricing page (read 2026-10-25)transcrib.si · checked
Reading: 4 minutesUpdated 
Transcribsi editorial team
Drop a recording — the text arrives in a minute
Speakers by name, a time on every line, export to TXT, SRT, VTT, CSV and Markdown.
3 files a day up to 30 minutes, free99+ languagesSpeaker separation and timestamps